Nian (Cathryn) Liu
Summary
A hardworking and passionate person with strong organizational skills eager to secure human resources and payroll position. Works well in challenging, fast-pasted, high-stress and deadline-oriented environments individually or as part of a team. Ready to help the team achieve the company goals with strong work ethic and positive attitude. Bilingual in English and Mandarin.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Manager
Kavl Technology Ltd
12.2019 - Current
- Recommended, initiated and finalized full-cycle recruitment, regarding staff position management, employment postings, resume screening, hiring proposals, conducting interviews and new hire onboarding.
- Supported planning, design, evaluation, communication, implementation, and administration of all employee benefit programs
- Handled employee relations issues such as employee discipline and employee/manager disputes
- Oversaw legal compliance with federal and provincial laws and regulations in addition to compliance with company policies and procedures.
- Motivated employees through special events, incentive programs and constructive feedback.
- Prepared and reviewed over 200 employees' and contractors' payroll to ensure a timely and accurate process, including salaries, commissions, benefits, and other deductions
- Reviewed and recorded leave entitlements such as vacation and sick time
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Processed travel expenses and reimbursements for the executive team and management group.
- Used QuickBooks to produce invoices, reports and other deliverables.
- Responded to employee inquiries regarding all facets of both payroll and benefits administration, including claims, payroll disputes, direct deposit, voluntary and mandatory deductions, and overtime pay
Payroll Administrator
Kavl Technology Ltd
11.2017 - 12.2019
- Managed payroll data entry and processing for over 100 employees and contractors to comply with predetermined company guidelines.
- Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
- Collaborated cross-functionally to assist employees and contractors with payroll and benefit-related inquiries
- Updated bank deposits to account registration software and processed payroll and benefit transactions
- Collaborated on benefit management responsibilities, including but not limited to employee inquiries, carrier problem-solving, and billing reconciliation
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Processed travel expenses and reimbursements for the executive team and management group.
Executive Assistant
Kavl Technology Ltd
11.2017 - 06.2018
- Organized and coordinated conferences and weekly meetings.
- Screened calls and emails and other correspondence to facilitate communication and enhance business processes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for the management team and CEO with constant changes in priorities and aggressive timelines
- Transcribed minutes of meetings and executed meetings and events for the company to support business development and internal management teams.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Created expense reports, budgets and filing systems for the management team.
- Trained junior office staff in correct procedures and reporting requirements.
Customer Service Representative
Kavl Technology Ltd
09.2017 - 02.2018
- Communicating respectfully and effectively by handling emails and phone calls with external merchants, couriers, and customers with minimal supervision
- Communicated with merchants regarding the app order system, availability, future inventory and special orders.
- Updated the Tutti website with menu changes and pricing adjustments
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Education
Bachelor of Science - Economics Finance Option
University of Victoria
12.2019
Business Management -
Royal Roads University
03.2016
Skills
- ADP Workforce Now
- Intuit QuickBooks
- HR Download
- Bamboo HR
- Bookkeeping Operations
- CRM Tracking
Certification
Payroll Compliance Legislation (completed)
Payroll Fundamentals 1 (working toward the designation)
Timeline
HR Manager
Kavl Technology Ltd
12.2019 - Current
Payroll Administrator
Kavl Technology Ltd
11.2017 - 12.2019
Executive Assistant
Kavl Technology Ltd
11.2017 - 06.2018
Customer Service Representative
Kavl Technology Ltd
09.2017 - 02.2018
Bachelor of Science - Economics Finance Option
University of Victoria
Business Management -
Royal Roads University
Similar Profiles
Mohd FurqanMohd Furqan
Office Assistant at Vaugh Institute of Agricultural Engineering & Technology, Sam Higginbottom University of Agriculture Technology and SciencesOffice Assistant at Vaugh Institute of Agricultural Engineering & Technology, Sam Higginbottom University of Agriculture Technology and Sciences
Alison HawkinsAlison Hawkins
Vice President of Client Services at Orion Advisor Technology (Redtail Technology)Vice President of Client Services at Orion Advisor Technology (Redtail Technology)
Manoj TanejaManoj Taneja
Lead II - Software Engineering at US Technology International Pvt.Ltd .(US Technology)Lead II - Software Engineering at US Technology International Pvt.Ltd .(US Technology)