Niamh Grant
Milton,Canada
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant/Medical Receptionist
Oakville Animal Clinic
Oakville, ON
04.2024 - Current
- Educated clients on proper animal health care routines.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Provided detailed patient care instructions to pet owners.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Maintained accurate medical records of all patients.
- Documented and tracked treatment activities.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Conducted patient intake interviews to collect medical information and insurance details.
Bartender
Harpers landing
Oakville, Canada
03.2023 - Current
- Crafting innovative cocktails, enhancing guest experience
- Maintaining high standards of cleanliness
- Collaborating effectively with team members
- Eager to learn and bring fresh ideas, committed to delivering high-quality work on time.
- Revolutionized guest experience by introducing signature cocktails, ensuring satisfaction.
Volunteer
Oakville Milton Humane Society
Oakville, Canada
05.2022 - Current
- Collaborating with diverse teams at Oakville Milton Humane Society since May 2022
- Enthusiastically contributing to animal welfare initiatives
- Utilizing innovative approaches to problem-solving
- Authoritatively leading volunteer tasks
- Achieving significant improvements in shelter operations
Server/ Bartender
Milestones
Oakville, Canada
08.2021 - 03.2023
- Seated and served guests, took orders, removed dinnerware
- Stacked bar and performed bar duties
- Leveraged drink knowledge to make drink recomendations for diners
- Ensured cleanliness of dining area throughout the day
Server/ Bartender
West End Pub House
Hamilton, Canada
08.2019 - 03.2020
- Ensures optimal guest exprerience by seating guests, taking orders, serving orders, and promtly removing dinnerware obtaining a positive attitude.
- Managed orders accompanying financial transactions
- Knowledgably recommended menu items based ib customer needs and interests
- Ensured maintenance of food hyguine in accordance to the standards and guidelines
- Preformes opening and closing resteraunt duties
Team Leader
Ports 1961
Toronto, Canada
08.2019 - 08.2019
- Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency
- Responsible for the activities of Sales Associates in absence of the General Manager and Assistant Managers
- Creates an appealing, easy-to-shop environment for customers by coordinating team to consistently execute visual merchandising and housekeeping standards
- Monitor performance in achieving Key Performance Indicators (KPI's) and Mystery Visit targets
- Performs task as requested by your manager on a weekly, bi-weekly, or monthly basis
- Monitors team performance in regards to achieving Key Performance Indicator (KPI) and Mystery Visit targets
Assistant Manager
Suzy Shier
Milton, Canada
09.2016 - 09.2016
- Provided training resources in POS, product knowledge, guest service, resort information, and sales
- Recruited, hired, and retained a quality core staff
- Coached and trained team to achieve maximum results
- Managed inventory control and met inventory goals
- Enforced company cash handling policies and procedures, and other loss prevention policies
Education
Health Science Certificate -
Sheridan College
Brampton04.2024
High School Diploma -
Bishop Reding Catholic Secondary School
Milton, ON01.2016
Skills
- Surgical assistance
- Data entry
- Time management
- Client communication
- Verbal and written communication
- Record maintenance
- Adaptability
References
- Jaclyn Mackenzie, Oakville Milton Humane Society, jackiem@omhs.ca, 9058451551 ext305
- Shaina Copperwhite, Milestones, 289-888-2223
- Josh Gerges , Harpers Landing , 416-500-5733
Timeline
Veterinary Assistant/Medical Receptionist
Oakville Animal Clinic
04.2024 - Current
Bartender
Harpers landing
03.2023 - Current
Volunteer
Oakville Milton Humane Society
05.2022 - Current
Server/ Bartender
Milestones
08.2021 - 03.2023
Server/ Bartender
West End Pub House
08.2019 - 03.2020
Team Leader
Ports 1961
08.2019 - 08.2019
Assistant Manager
Suzy Shier
09.2016 - 09.2016
Health Science Certificate -
Sheridan College
High School Diploma -
Bishop Reding Catholic Secondary School
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