Overview
Work History
Education
Skills
Websites
Awards And Extra Curriculars
Projects
Timeline
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NIAMAT ALLAH ELMAAROUFI

NIAMAT ALLAH ELMAAROUFI

Junior Full Stack Developer
Ottawa,ON

Overview

2
2
years of professional experience
4
4
Languages

Work History

FRAUD ANALYST AGENT

Tsys,GlobalPayment company
GEORGIA , COLOMBUS, USA
2023.02 - 2024.06
  • Reviewed and analyzed suspicious financial transactions to identify potential fraud for multiples (7) banks
  • Investigated and reported on suspicious activity, resulting in timely and accurate fraud detection and prevention
  • Blocked or froze accounts to prevent further fraudulent transactions and issued new credit cards to affected customers efficiently to minimize disruption
  • Contributed to company-wide fraud detection and prevention projects, improving the effectiveness of the program
  • Maintained compliance with industry regulations and company policies and procedures for fraud detection and prevention.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer Experience Representative

SITEL Group
04.2021 - 01.2022
  • Increased repeat business with exceptional follow-up efforts that nurtured ongoing relationships with customers.
  • Developed strong relationships with clients, fostering a sense of trust and reliability in the company''s services.
  • Delivered personalized support by understanding individual client needs and preferences, leading to increased loyalty.
  • Elevated overall customer satisfaction ratings with a focus on providing prompt assistance and empathetic support during interactions.
  • Analyzed customer feedback data, identifying areas for improvement and implementing necessary changes.
  • Utilized telephone, online chat, and email platforms to deliver outstanding customer service.

Education

Computer programming - Diploma of College Studies (DEC) in Computer Programming

COLLEGE LA CITE
Ottawa, ON
04.2022 - 05.2024

Skills

    Java

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Awards And Extra Curriculars

  • Diploma in Computer Programming: Graduated with a comprehensive understanding of various programming languages and software development methodologies, enhancing my technical proficiency and problem-solving skills in software creation.
  • CSS Certification: Successfully completed a specialized certification in Cascading Style Sheets (CSS), which has equipped me with advanced skills in web design and development, enabling me to create visually appealing and efficiently styled web applications.

Projects

Web Development: Eventify Platform
  • Role: Full Stack Developer
  • Technologies: HTML, Tailwind CSS, JavaScript, React, Next.js, MongoDB
  • Key Achievements:
  • Led the development of "Eventify," an advanced event booking platform, significantly enhancing user interactions and management capabilities.
  • Engineered both frontend and backend solutions, integrating React and Next.js for frontend dynamism and MongoDB for backend data management.
  • Developed a dynamic administrative interface and a 'Contact' page with advanced validation, significantly improving administrative efficiency and user data collection.
  • Implemented SEO optimizations that improved website visibility and search engine rankings.
Web Development: Advanced Event Management Platform
  • Role: Full Stack Developer
  • Technologies: Express.js, JWT, Passport.js, Sequelize ORM, Vue.js
  • Key Achievements:
  • Configured backend servers and API routes for comprehensive management of users, roles, products, and orders, enhancing system robustness.
  • Implemented full authentication and authorization processes using JWT and Passport.js, securing the application against unauthorized access.
  • Established a responsive frontend using Vue.js, improving user interface responsiveness and aesthetic appeal.
  • Enhanced database interactions with SQL, optimizing query performance for faster data retrieval and management.

To enhance your resume descriptions and align them with the feedback provided by the resume check tool, I'll rephrase and condense the project descriptions you provided, focusing on including measurable results and emphasizing the full stack capabilities. Here's how you could rewrite the project descriptions:

Web Development: Eventify Platform
  • Role: Full Stack Developer
  • Technologies: HTML, Tailwind CSS, JavaScript, React, Next.js, MongoDB
  • Key Achievements:
  • Led the development of "Eventify," an advanced event booking platform, significantly enhancing user interactions and management capabilities.
  • Engineered both frontend and backend solutions, integrating React and Next.js for frontend dynamism and MongoDB for backend data management.
  • Developed a dynamic administrative interface and a 'Contact' page with advanced validation, significantly improving administrative efficiency and user data collection.
  • Implemented SEO optimizations that improved website visibility and search engine rankings.
Web Development: Advanced Event Management Platform
  • Role: Full Stack Developer
  • Technologies: Express.js, JWT, Passport.js, Sequelize ORM, Vue.js
  • Key Achievements:
  • Configured backend servers and API routes for comprehensive management of users, roles, products, and orders, enhancing system robustness.
  • Implemented full authentication and authorization processes using JWT and Passport.js, securing the application against unauthorized access.
  • Established a responsive frontend using Vue.js, improving user interface responsiveness and aesthetic appeal.
  • Enhanced database interactions with SQL, optimizing query performance for faster data retrieval and management.
Development of an Intern Management Desktop Application
  • Role: Software Developer
  • Technologies: C#, SQL, XAML
  • Key Achievements:
  • Developed a multi-functional desktop application for managing intern programs, significantly automating and streamlining intern registration and program management.
  • Designed intuitive user interfaces using XAML, enhancing user engagement and operational efficiency.
  • Integrated SQL database for robust data management, creating and managing schemas that supported complex data operations.
Cross-Platform Application Developer: Scientific Calculator Project
  • Role: Cross-Platform Developer
  • Technologies: C#, Swift, XAML, SwiftUI
  • Key Achievements:
  • Developed a scientific calculator for both Windows and iOS platforms, ensuring a consistent and intuitive user experience across devices.
  • Implemented complex mathematical functions and integrated advanced libraries, delivering high-precision calculations.
  • Conducted extensive testing and optimization on both platforms, ensuring the application's reliability and error-free performance.
iOS Car Dealership Application Development
  • Role: iOS Developer
  • Technologies: SwiftUI, Xcode
  • Key Achievements:
  • Engineered a comprehensive car dealership app, enhancing the buying experience with easy navigation and real-time listings updates.
  • Implemented features for car comparisons, search filters, and administrative controls, significantly increasing user engagement and administrative efficiency.

Timeline

FRAUD ANALYST AGENT

Tsys,GlobalPayment company
2023.02 - 2024.06

Computer programming - Diploma of College Studies (DEC) in Computer Programming

COLLEGE LA CITE
04.2022 - 05.2024

Customer Experience Representative

SITEL Group
04.2021 - 01.2022
NIAMAT ALLAH ELMAAROUFIJunior Full Stack Developer