Nia Steadman
Berkeley
Summary
Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Professional peer support specialist prepared to offer guidance and support to individuals in need. Proven track record of fostering supportive and understanding environment, helping clients navigate personal challenges. Known for strong collaboration skills and adaptability to changing needs, ensuring consistent and reliable support. Demonstrated empathy and conflict resolution expertise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Peer Counselor
Mental Health Association of San Francisco
08.2024 - Current
- Provided crisis intervention services when necessary, ensuring the safety of both the client and others involved in critical situations.
- Ensured confidentiality and privacy by adhering to all ethical guidelines and legal requirements within the counseling profession.
- Conducted thorough assessments of client needs, creating tailored interventions to address individual concerns.
- Integrated a strengths-based approach into my practice, promoting an increased sense of self-efficacy and resilience in clients.
CRISIS COUNSELOR
THE TREVOR PROJECT INC
12.2022 - Current
- Uses skills such as active listening and collaborative problem-solving daily to connect with LGBTQ (+) youth and address concerns
- Evaluates risk to client or others by gathering information and conducting assessments
- Converses with individuals in crisis which called or texted hotline for assistance
- Provides emergency response in crisis situations to diffuse tensions and prevent violence.
INSTRUCTIONAL ASSISTANT
BERKELEY UNIFIED SCHOOL DISTRICT
08.2017 - 12.2022
- Supported student learning objectives through personalized and small group assistance
- Provided support to help students with disabilities learn and grow
- Provided support during classes, group lessons and classroom activities
- Delivered curriculum in both one-on-one lessons and group learning environments
- Assisted case managers with caseloads of over 150 students.
TRANSITION PROGRAM COORDINATOR
PARAEDUCATOR, ALA COSTA
02.2015 - 03.2017
- Worked with adults with disabilities by modeling appropriate social skills and behavior
- Attended weekly staff meetings and provided input on academic materials
- Assisted Supervising teacher with daily lessons
- Educated individuals on issues of diversity and ableism.
RESIDENTIAL COUNSELOR
DOWNTOWN EMERGENCY SERVICES CENTER (DESC)
06.2010 - 05.2014
- Supported personal needs of residents experiencing homelessness dealing with diverse life experiences
- Collaborated with various agencies and service providers to facilitate care coordination and information sharing
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents
- Provided swift and knowledgeable emergency support in line with campus crisis protocols
- Provided emotional support to residents coping with trauma.
- Resolved conflicts by performing in-time crisis intervention.
Education
BACHELOR OF ARTS - DISABILITY STUDIES
UNIVERSTIY OF WASHINGTON
Seattle, WA06.2013
Skills
- Mental Health Care
- Peer Coaching
- Emotional Support
- Teacher Assistance
- Conflict Management Education
- Peer Tutoring Programs
- Community Outreach Programs
- Multicultural competence
- Suicide prevention
- Empathy development
- Substance abuse counseling
- Active learning
- Social perceptiveness
- Crisis support
- Trauma-informed care
- Team collaboration
- Adaptability and flexibility
- Documentation and reporting
Certification
CPR and First Aid AED Certified for Children, Infants and Adults, 2025
Narcan Administering Certified, 2025
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Peer Counselor
Mental Health Association of San Francisco
08.2024 - Current
CRISIS COUNSELOR
THE TREVOR PROJECT INC
12.2022 - Current
INSTRUCTIONAL ASSISTANT
BERKELEY UNIFIED SCHOOL DISTRICT
08.2017 - 12.2022
TRANSITION PROGRAM COORDINATOR
PARAEDUCATOR, ALA COSTA
02.2015 - 03.2017
RESIDENTIAL COUNSELOR
DOWNTOWN EMERGENCY SERVICES CENTER (DESC)
06.2010 - 05.2014
BACHELOR OF ARTS - DISABILITY STUDIES
UNIVERSTIY OF WASHINGTON
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