Nia Patron
Manteca
Summary
Dynamic and empathetic professional with extensive experience in customer service and childcare, notably with Choices for Children. Excelled in creating engaging activities and maintaining high sanitation standards. Demonstrated proficiency in cash handling and clear communication, enhancing customer satisfaction and operational efficiency. Skilled in teamwork and problem-solving, consistently meeting and exceeding employer expectations.
Overview
2
2
years of professional experience
Work History
Childcare Provider
Choices for Children
07.2024 - 02.2025
- Developed strong relationships with families, regularly updating child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Retail Sales Associate
T.J. Maxx & HomeGoods
09.2023 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Francesca's
04.2023 - 06.2023
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Crew Member/Party Host
Rockin' Jump
09.2022 - 12.2022
- Worked well with teammates and accepted coaching from the management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas to promote a clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
No Degree - Business
San Joaquin Delta College
Stockton, CA06-2027
High School Diploma -
Willow Glen High School
San Jose, CA05-2024
Skills
- Patience and empathy
- Child supervision
- Childcare
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer Assistance
- Cash handling
- Multitasking and organization
- Time management
- Clear communication
Languages
Spanish
Native or Bilingual
Timeline
Childcare Provider
Choices for Children
07.2024 - 02.2025
Retail Sales Associate
T.J. Maxx & HomeGoods
09.2023 - 06.2024
Retail Sales Associate
Francesca's
04.2023 - 06.2023
Crew Member/Party Host
Rockin' Jump
09.2022 - 12.2022
No Degree - Business
San Joaquin Delta College
High School Diploma -
Willow Glen High School
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