Nia Gandy
Temecula
Summary
Dedicated housekeeper with extensive experience at Sheraton Boston Hotel, excelling in maintaining high sanitation standards and enhancing guest satisfaction. Proven teamwork and customer service skills, effectively collaborating with staff to optimize operations. Proficient in using cleaning chemicals safely, ensuring a welcoming environment through meticulous attention to detail.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeper
Sheraton Boston Hotel
01.2021 - 06.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Housekeeper
Marriott
12.2018 - 12.2020
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
Education
Office Studies
Boston English
Boston, MA05-2014
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Certification
Employee of The Month 5 Times at the Sheraton
Timeline
Housekeeper
Sheraton Boston Hotel
01.2021 - 06.2025
Housekeeper
Marriott
12.2018 - 12.2020
Office Studies
Boston English
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