Nhung Tu
830 Lawrence Ave, Toronto,ON
Summary
Career goal: Financial Compliance Officer
- Strong interpersonal skill by listening to the clients to understand their needs and by communicating in a clear and concise manner to ensure clarity.
- Great time management ability with 4 years of experience working in fast-paced environment.
- Knowledge of the Canadian Securities Market to ensure clients stay current with updates and changes to new policies and regulations.
Overview
5
5
years of professional experience
Work History
Front of House Supervisor
Stubbe Chocolates
11.2019 - Current
- Manage day-to-day activities including sales, inventories, cash handling.
- Utilize upselling techniques to maximize profit and increase customer satisfaction.
- Increase sales and customer satisfaction during COVID era.
- Manage up to 10 corporate orders during busy seasons.
- Collaborate with Kitchen staffs for control quality purposes.
- Conduct weekly meeting to ensure FOH team is up-to-date with any changes.
- Train and provide constructive feedbacks to new hires.
- Maintain positive team environment by encouraging teamwork and leadership among team members.
- Adhere to safe work practices, food safety regulations, and corporate guidelines.
Associate, Candidate Relations
Shikari Group
08.2018 - 11.2019
- Conduct interviews with designated Actuaries to understand about them and plans for their career.
- Direct and produce candidates’ video.
- Design and create training and development program for new Shikari recruits.
- Provide one on one coaching and help prepare candidates interviews with client employers.
- Conduct reference checks and verify compensation history.
- Co-lead Candidate Relationship Management software implementation.
- Conduct candidate post-placement feedback assessment and provide insights to Shikari members.
- Participate and host industry networking events.
Education
Ontario College Graduate Certificate - Financial Services Compliance Administration
Seneca College
Toronto, ON04.2024
Postgraduate Certificate Program - Global Business Management
Humber College
Toronto, ON08.2019
Bachelor’s Degree With Distinction - Human Resource Management
University of Michigan-Dearborn
Dearborn, MI12.2013
Skills
- Strong interpersonal, problem-solving, and leadership skill
- Ability to work independently and interdependently with teams
- Easy to adapt to new environments
- Proactive, detail-oriented, deadline driven and work efficiently under pressure
- Proficiency in Microsoft Office; Microsoft Word, Excel, PowerPoint, and data management
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Italian
Elementary
Watching sports
Closely follow the National Football League with an exceptional focus on the San Francisco 49ers.
Timeline
Front of House Supervisor
Stubbe Chocolates
11.2019 - Current
Associate, Candidate Relations
Shikari Group
08.2018 - 11.2019
Ontario College Graduate Certificate - Financial Services Compliance Administration
Seneca College
Postgraduate Certificate Program - Global Business Management
Humber College
Bachelor’s Degree With Distinction - Human Resource Management
University of Michigan-Dearborn