Summary
Overview
Work History
Education
Skills
Timeline
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NHIXXEL BASA

SAN DIEGO,CA

Summary

Highly skilled retail management professional with about a decade of experience in generating high volume sales, building exceptional teams, and creating efficient operational procedures. Strong expertise in providing an elevated experience for guests and ensuring brand recognition.

Overview

7
7
years of professional experience

Work History

Store Supervisor

Razer Inc.
07.2022 - Current
  • Achieved over $1,000,000 in sales through first quarter of operation through effective sales leadership and managing monthly quota plans.
  • Developed and motivated team through implementation of performance management plans and utilizing incentives.
  • Provided weekly, monthly, and quarterly business feedback on KPI's to identify opportunities in business and to ensure efficient BOH/operational procedures.
  • Generate market penetration and brand recognition by extensive networking through major social events and conferences, as well as cultivating B2B sales.

Brand Ambassador Team Lead

Monica Vinader Ltd.
10.2021 - 02.2022
  • Generated over $50,000 at La Jolla Trunkshow, oversaw Personalization services. (Leather Monogramming & Jewelry Engravings)
  • Extensive product knowledge of Precious metals, Diamonds, and Stones.
  • Reviewed and implemented new company initiatives and executed product activations.
  • Organized and stocked merchandise to keep necessary levels for sales demand.

Assistant Manager

Lacoste Boutique
07.2019 - 01.2021
  • Increased Revenue by +375% within first year through client relationship building.
  • Increased Conversion rate to 11.1% by delivering quality customer experience
  • Maintained single digit shrink through efficient stock/inventory management.
  • Trained and developed 4 to 6 sales associates
  • Maintained VM guidelines as 1 of 6 Concept Boutiques

Senior Sales Lead

Coach
12.2016 - 06.2019

Part Time Sales Associate, Jan.2017-March 2017

  • Utilized extensive product knowledge to successfully exceed sales plans and develop client relationships.
  • After consistently achieving Top Sales in store, I was promoted to Senior Sales Lead.
  • Increased Men's department to 10% of business
  • Consistent outreach to client book for follow-ups, new product launches, and after-sales services.

Education

Bachelor of Science - Physical Therapy

Northern Arizona University
Flagstaff, AZ

Coursera

Razer Inc.

Skills

  • Performance Management and Team Building
  • Proficiency in Microsoft Office Applications
  • Developed Business Acumen to execute efficient and Best Practices
  • Proven Track Record of Exceeding Sales Goals
  • Dynamic and Inspiring Leader

Timeline

Store Supervisor

Razer Inc.
07.2022 - Current

Brand Ambassador Team Lead

Monica Vinader Ltd.
10.2021 - 02.2022

Assistant Manager

Lacoste Boutique
07.2019 - 01.2021

Senior Sales Lead

Coach
12.2016 - 06.2019

Bachelor of Science - Physical Therapy

Northern Arizona University

Coursera

Razer Inc.
NHIXXEL BASA