Summary
Overview
Work History
Education
Skills
Timeline
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NHIXXEL BASA

SAN DIEGO,CA

Summary

Highly skilled retail management professional with about a decade of experience in generating high volume sales, building exceptional teams, and creating efficient operational procedures. Strong expertise in providing an elevated experience for guests and ensuring brand recognition.

Overview

7
7
years of professional experience

Work History

Store Supervisor

Razer Inc.
San Diego, CA
07.2022 - Current
  • Achieved over $1,000,000 in sales through first quarter of operation through effective sales leadership and managing monthly quota plans.
  • Developed and motivated team through implementation of performance management plans and utilizing incentives.
  • Provided weekly, monthly, and quarterly business feedback on KPI's to identify opportunities in business and to ensure efficient BOH/operational procedures.
  • Generate market penetration and brand recognition by extensive networking through major social events and conferences, as well as cultivating B2B sales.

Brand Ambassador Team Lead

Monica Vinader Ltd.
San Diego, CA
10.2021 - 02.2022
  • Generated over $50,000 at La Jolla Trunkshow, oversaw Personalization services. (Leather Monogramming & Jewelry Engravings)
  • Extensive product knowledge of Precious metals, Diamonds, and Stones.
  • Reviewed and implemented new company initiatives and executed product activations.
  • Organized and stocked merchandise to keep necessary levels for sales demand.

Assistant Manager

Lacoste Boutique
San Diego, CA
07.2019 - 01.2021
  • Increased Revenue by +375% within first year through client relationship building.
  • Increased Conversion rate to 11.1% by delivering quality customer experience
  • Maintained single digit shrink through efficient stock/inventory management.
  • Trained and developed 4 to 6 sales associates
  • Maintained VM guidelines as 1 of 6 Concept Boutiques

Senior Sales Lead

Coach
Temecula, CA
12.2016 - 06.2019

Part Time Sales Associate, Jan.2017-March 2017

  • Utilized extensive product knowledge to successfully exceed sales plans and develop client relationships.
  • After consistently achieving Top Sales in store, I was promoted to Senior Sales Lead.
  • Increased Men's department to 10% of business
  • Consistent outreach to client book for follow-ups, new product launches, and after-sales services.

Education

Bachelor of Science - Physical Therapy

Northern Arizona University
Flagstaff, AZ

Coursera

Razer Inc.

Skills

  • Performance Management and Team Building
  • Proficiency in Microsoft Office Applications
  • Developed Business Acumen to execute efficient and Best Practices
  • Proven Track Record of Exceeding Sales Goals
  • Dynamic and Inspiring Leader

Timeline

Store Supervisor

Razer Inc.
07.2022 - Current

Brand Ambassador Team Lead

Monica Vinader Ltd.
10.2021 - 02.2022

Assistant Manager

Lacoste Boutique
07.2019 - 01.2021

Senior Sales Lead

Coach
12.2016 - 06.2019

Bachelor of Science - Physical Therapy

Northern Arizona University

Coursera

Razer Inc.
NHIXXEL BASA