Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Hiruni Jayanetti

Ottawa,ON

Summary

Proactive and caring worker combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference while providing individualized support to people with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills.

Overview

7
7
years of professional experience

Work History

Contract Tutor

Dyslexic Solutions Ottawa
01.2021 - Current
  • Co-ordinated with families and management to meet the needs of each learner
  • Tutored children 1:1 using Barton Reading Method to enforce a positive attitude towards learning and enhance reading, writing, and comprehension skills
  • Adhered to policies and practices in place to ensure a comfortable learning environment for children varying in age
  • Used conflict resolution strategies when faced with difficult situations
  • Created unique lesson plans for each student, geared towards their learning difficulty
  • Enforced positive reinforcement techniques
  • Created Excel invoices and kept track of documentation required for billing.
  • Supported students with helpful study habits and exam strategies.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

Sales Associate

Tory Burch
06.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.

Instructor Therapist

Portia Learning Centre
01.2021 - 01.2021
  • Provided direct therapy in 1:1 ratio using a combination of intensive teaching and natural environment arrangements for children with ASD
  • Developed strong communication skills tailored to each individuals needs, including non-verbal students
  • Gained invaluable experience implementing strategies (ABA) to manage challenging behaviors in learners
  • Advocated for children’s specific and unique needs
  • Followed teaching procedures and recorded data on client behavior
  • Adapted to problem-solve quickly and effectively with limited to no supervision
  • Provided children with a safe and fun learning environment to enhance social skills, math skills, and language and reading skills.
  • Continuously updated professional knowledge through attending workshops, conferences, and trainings focused on therapeutic techniques and best practices in education.
  • Increased student independence by teaching daily living skills, such as dressing, grooming, and toileting.

Store Clerk

Rexall Drugstore
01.2018 - 01.2020
  • Assisted customers by answering questions and fulfilling requests with exceptional customer service
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Assisted customer by locating items, processing payments, and carrying out heavy purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.

Key Holder Supervisor

Rexall Drugstore
01.2018 - 01.2020
  • Performed daily stock counts Ordered product according to Z-Matrix
  • Issued safe counts and regular bank deposits Provided exceptional customer service during difficult situations
  • Regularly organized stock and inventory
  • Replenished orders
  • Delegated tasks to colleagues by priority level and ensured all tasks were completed
  • Opened and closed the store by counting registers, making deposits, and storing and filing all daily paperwork.

Education

Bachelor of Cognitive Science Honors -

Carleton University
Ottawa, ON

High School Diploma -

Sir Robert Borden High School
Nepean, ON
2018

Skills

    Verbal and Written Communication

    Efficient and Detail-Oriented

    Proficient in MS Word and PowerPoint

    Reinforcement Systems

    Sensory integration techniques

    Adaptive Skills Training

    Behavior management techniques

    Natural Environment Teaching

    Teamwork and Collaboration

    Problem-solving abilities

Awards

Recipient of SNMC Scholarship from Sir Robert Borden High School in recognition of good character as demonstrated through social engagement and volunteerism.

Languages

English
Native or Bilingual

Timeline

Sales Associate

Tory Burch
06.2023 - 08.2023

Contract Tutor

Dyslexic Solutions Ottawa
01.2021 - Current

Instructor Therapist

Portia Learning Centre
01.2021 - 01.2021

Store Clerk

Rexall Drugstore
01.2018 - 01.2020

Key Holder Supervisor

Rexall Drugstore
01.2018 - 01.2020

Bachelor of Cognitive Science Honors -

Carleton University

High School Diploma -

Sir Robert Borden High School

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Hiruni Jayanetti