Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Nhi Nguyen (Janet)

Halifax,NS

Summary

  • Meticulous worker; attentive to quality and detail
  • Quick learner, responsible, flexible; takes pride in work
  • Perform effectively despite sudden deadlines and changing priorities
  • Proven competence in working with others in a team effort

Overview

4
4
years of professional experience

Work History

Barista

Halifax Marriott Harbourfront
05.2023 - Current
  • Packing to-go orders,
  • Collecting cash or credit card payments
  • Disposing of expired ingredients
  • Ensuring compliance with provincial or territorial food safety regulations
  • Preparing sandwiches, pastries, and coffee
  • Troubleshooting any problems with equipment and scheduling repairs when needed
  • Cleaning work area and equipment used.

Server

Pho Maniac
07.2023 - 09.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Room Attendant

Halifax Marriott Harbourfront
05.2022 - 03.2024
  • Cleaning and maintaining the working area, including stocking amenities and the linen closet for inspection and keeping it up to standard
  • Performing housekeeping tasks such as removing dirty linen, retrieving clean linen and amenities, dusting, vacuuming, polishing, and making beds
  • Sending lost and found items to the Housekeeping Supervisor
  • Performing other duties as assigned

Receptionist

AAA Nails
05.2020 - 03.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

Education

Bachelor Degree - Hospitality & Tourism Management

Cape Breton University
1250 Grandlake Rd, Sydney
11.2023

Skills

  • Communication skill: Honed by learning courses at school and working with others
  • Problem-solving skill: Developed by dealing with unexpected situations at work
  • Teamwork skill: Provided by working with other students to complete school projects, co-workers, and other volunteers

Volunteer Experience

Good Food Bus, Prepared food orders, Organized food

Languages

English
Full Professional

Timeline

Server

Pho Maniac
07.2023 - 09.2023

Barista

Halifax Marriott Harbourfront
05.2023 - Current

Room Attendant

Halifax Marriott Harbourfront
05.2022 - 03.2024

Receptionist

AAA Nails
05.2020 - 03.2024

Bachelor Degree - Hospitality & Tourism Management

Cape Breton University
Nhi Nguyen (Janet)