Hi, I’m
Jordi Ha
New Westminster,BC
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
Work History
Obanhmi West Broadway INC
Store Supervisor
11.2023 - 04.2024
Job overview
- Improved store efficiency by implementing effective inventory management and product merchandising techniques.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Streamlined store operations for increased productivity by establishing clear work procedures and staff responsibilities.
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Obanhmi West Broadway INC
Kitchen Staff Member
05.2023 - 10.2023
Job overview
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering supportive learning environment.
The Old Spaghetti Factory International Inc.
Line Cook
12.2022 - 06.2023
Job overview
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Thien An Construction Equipment JSC
Office Worker
10.2020 - 12.2022
Job overview
- Increased office efficiency by organizing and maintaining well-structured filing system.
- Streamlined communication channels for better collaboration among team members.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to deadlines.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
Star Travel International CORP
Travel Consultant
09.2018 - 05.2020
Job overview
- Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
- Streamlined booking processes for increased efficiency and reduced client wait times.
- Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
- Built strong relationships with clients through exceptional communication and personalized service.
Fiditour JSC
Academic Intern
08.2017 - 05.2018
Nijumaru Japanese Restaurant
Kitchen Helper
03.2016 - 06.2017
Job overview
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Supported clean and organized workspace by performing daily kitchen maintenance tasks, contributing to safe work environment.
- Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to chef.
- Expedited food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.
Education
Capilano UniversityNorth Vancouver, BC
Post-Baccaleurate Diploma from Tourism And Hospitality Management
12.2024
Van Hien University (Vietnam)Hochiminh City
Bachelor of Arts from Tourism And Hospitality Management
09.2014
Skills
- NHAT KHANG HA
- Prepared and cooked full course meals based on restaurant recipes and specifications
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients
- Prepared and cooked meals according to recipes and customer specifications
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products
- Introduced, consulted list to customers whom have demand of construction equipments, such as: cement compressor, plastic concrete mold, universal tractor, etc
- Worked individually or co-op with fellows directly on customer's experiences on company products
- Helped and ensured the clients avoid any legal issues that my occur in relation to their cooperated contract (rights & obligations)
- Learned and adapted quickly to new technology and software applications
- Self-Motivated
- Decision-Making
- Teamwork and Collaboration
- Organization and Time Management
- Attention to Detail
Additional Information
I adore working with my incredible clients every day because it makes me feel good and inspires me to get out of bed in the morning.
My ideal job would be in customer service, providing assistance with planning events and trips. Taking tourism-related information and skill-building courses in Canada and my native Vietnam has improved my capacity to assist clients in this area. Every journey is genuinely valuable in my opinion, so I hope that many others will feel the same way.
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Store Supervisor
Obanhmi West Broadway INC
11.2023 - 04.2024
Kitchen Staff Member
Obanhmi West Broadway INC
05.2023 - 10.2023
Line Cook
The Old Spaghetti Factory International Inc.
12.2022 - 06.2023
Office Worker
Thien An Construction Equipment JSC
10.2020 - 12.2022
Travel Consultant
Star Travel International CORP
09.2018 - 05.2020
Academic Intern
Fiditour JSC
08.2017 - 05.2018
Kitchen Helper
Nijumaru Japanese Restaurant
03.2016 - 06.2017
Capilano University
Post-Baccaleurate Diploma from Tourism And Hospitality Management
Van Hien University (Vietnam)
Bachelor of Arts from Tourism And Hospitality Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Career path
Accomplishments
- Supervised team of 10+ staff members.
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