NHAT BINH DAO
Sudbury,Ontario
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Project Executive Volunteer
VAS - Multicultural Sudbury Association
2024.01 - Current
- Facilitated community outreach to expand participation and support
- Assisted with special events and programs
- Developed marketing materials for events, increasing public interest and attendance rates
- Maintained clean, neat, and operational facilities to serve program needs
- Managed time efficiently in order to complete all tasks within deadlines.
- Enhanced project efficiency by streamlining processes and implementing best practices.
Application Developer
Fujinet System
2020.01 - 2022.05
- Enhanced application functionality by implementing new features and optimizing existing code
- Reduced software bugs by conducting thorough testing and debugging procedures
- Streamlined development processes with efficient project management techniques, resulting in faster delivery times
- Collaborated with cross-functional teams to design and develop high-quality applications for various industries.
- Reduced software bugs by conducting thorough testing and debugging procedures.
Barista Shift Lead
The More Coffee
2017.01 - 2019.02
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Streamlined drink preparation processes for increased efficiency and reduced wait times
- Achieved consistent positive feedback from customers with well-crafted beverages and attentive service
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
Education
Bachelor of Arts - Game Design
Cambrian College
Greater Sudbury, ONBachelor of Science - Information And Communication Technology
University of Transport And Communication
Ho Chi Minh City, Vietnam05.2019
Skills
- Payment Processing
- Customer Experience Management
- Complaint resolution
- Appointment Scheduling
- Point of Sale Proficiency
- Computer Proficiency
- Web Programming
- End-User Training
Availability
Thursday-Sunday: All time
References
Dr. T. David Ewing-Bui, MD, MSc, FRCSC | Health Sciences North
- Email: drewingbui@gmail.com
- Phone: (705) 671-5249
Harry Dao | YMCA Northeastern of Ontario
- Email: nhthuy303@gmail.com
- Phone: (705) 507-9105
Abby Trinh | ScotiaBank
- Phone: (249) 979-1199
Timeline
Project Executive Volunteer
VAS - Multicultural Sudbury Association
2024.01 - Current
Application Developer
Fujinet System
2020.01 - 2022.05
Barista Shift Lead
The More Coffee
2017.01 - 2019.02
Bachelor of Arts - Game Design
Cambrian College
Bachelor of Science - Information And Communication Technology
University of Transport And Communication
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