Motivated college student currently studying aircraft maintenance at Confederation College. led with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Reliable, hardworking, and eager to gain part-time experience in customer service, hospitality, or retail while pursuing studies.
Overview
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1
Certification
Work History
Front Desk Receptionist
La Fleur premium apartment
DaLat, Viet Nam
08.2024 - 11.2024
Welcomed and assisted guests with check-in and check-out procedures.
Answered phone calls, sort and distribute mail, and manage professional correspondence.
Managed bookings and maintained a friendly environment.
Assisted residents with package deliveries and mail inquiries efficiently.
Collaborated with team members to ensure smooth daily operations at the front desk.
Greeted customers warmly and made them feel welcome.
Performed data entry into computer systems to maintain accurate records of customer information.
Housekeeping Staff
La Fleur premium apartment
DaLat, Viet Nam
06.2024 - 08.2024
Cleaned and prepared guest rooms to meet quality standards.
Ensured timely supply of and maintained hygienic environment.
Worked efficiently under time pressure.
Assisted in laundry services, ensuring proper care of linens and personal items.
Restocked cleaning supplies and equipment in designated storage areas.
Followed safety protocols while using cleaning chemicals and equipment.
Collaborated with team members to complete daily cleaning tasks efficiently.
Restaurant Server / Kitchen Assistant
Ngoi BBQ
DaLat, Viet Nam
12.2024 - 02.2024
Took orders, served food and beverages.
Maintained cleanliness and organization of restaurant area.
Provided customer service and supported team during peak hours.
Assisted with menu explanations and recommendations to guests.
Communicated effectively with kitchen staff for order accuracy and timing.
Handled cash transactions and balanced cash register at the end of shifts.
Collaborated with team members to ensure smooth restaurant operations.
Director of Operations - Contract at La Bella Fleur Healthcare and Birthing Center, Inc.Director of Operations - Contract at La Bella Fleur Healthcare and Birthing Center, Inc.