NHAN HUU LE (JACK)
Vancouver,BC
Summary
Experienced in customer service and sales as a Sales Clerk, proficiently managing transactions and customer interactions to enhance store performance. Additionally, possesses detailed financial acumen as a Tax Preparer, focusing on accurate tax filing and maintaining confidentiality of sensitive financial information.
Overview
2
2
years of professional experience
Work History
Volunteer Tax Preparer
BCIT Tax Clinic
01.2022 - 04.2022
- Provided free tax return preparation for individuals in the local community, completing over 20 tax returns
- Educated clients on tax credits and deductions applicable to their financial situation, optimizing their tax outcomes
- Received training on tax law updates and IRS software, enhancing service accuracy and efficiency.
Sales Clerk
Broye Corporation
01.2023 - Current
- Managed high call volume while maintaining a professional and friendly attitude with all customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Handled customer returns efficiently, minimizing loss, and maintaining customer satisfaction through effective communication skills.
- Boosted sales through effective product recommendations tailored to individual customer needs.
Education
DIPLOPMA - Accounting
BCIT
Burnaby, BC04.2024
ASSOCIATION CERTIFICATION - Business Fundamental
BCIT
Burnaby, BC12.2021
Skills
- QuickBooks proficiency
- Financial statement review
- Teamwork and maintaining professional behavior under pressure
- Financial Services Knowledge
- Organization skills
- Document Preparation
- Income Tax Preparation
- Advanced in English
- Fluent in Vietnam
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Sales Clerk
Broye Corporation
01.2023 - Current
Volunteer Tax Preparer
BCIT Tax Clinic
01.2022 - 04.2022
DIPLOPMA - Accounting
BCIT
ASSOCIATION CERTIFICATION - Business Fundamental
BCIT
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