Nhan Pham
Surrey
Summary
Dynamic supervisor with a proven track record at Artona, enhancing team performance through effective training and workflow management. Skilled in customer service and decision-making, I implemented safety protocols and optimized operations, significantly reducing downtime. Fluent in Vietnamese, I excel in fostering collaboration and maintaining high-quality standards in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Artona
08.2018 - 02.2019
- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained new staff on procedures, enhancing team performance and operational efficiency.
- Monitored equipment functionality, identifying issues to minimize downtime and maintain productivity.
- Implemented safety protocols, promoting a safe working environment for all employees.
Crew Member
McDonald's
05.2018 - 08.2018
- Prepared food items following safety and quality standards.
- Operated cash register, handling transactions accurately and efficiently.
- Maintained cleanliness of workstations and dining areas to ensure customer satisfaction.
- Collaborated with team members to achieve smooth workflow during peak hours.
Education
Film Production
Vancouver Filmschool
Vancouver, BC01-2018
High School Diploma -
North Surrey
Surrey BC06-2016
Skills
- Customer service
- Attention to detail
- Fluent in conversational Vietnamese
- Decision-making
- Inventory control
- Workflow management
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Certification
Serving it Right
Timeline
Supervisor
Artona
08.2018 - 02.2019
Crew Member
McDonald's
05.2018 - 08.2018
Film Production
Vancouver Filmschool
High School Diploma -
North Surrey