Nguyen Quoc Anh Le

• Manage daily salon operations, staff scheduling, and customer service

• Supervise nail technicians and maintain sanitation standards

• Manage inventory, order nail supplies, and coordinate with vendors

• Deliver nail supplies

• Train employees and handle customer concerns

• Process payments and support business operations

• Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
• Followed safety protocols for personal, guest and automobile safety.
• Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Supported sales team with vehicle preparation, ensuring optimal presentation for potential buyers.
• Pick up and deliver parts and vehicles to partner dealerships

• Maximized performance by monitoring daily activities and mentoring team members.
• Performed event coordination for larger parties and gatherings.
• Conferred with event staff to coordinate details.
• Established working relationships with clients by organizing various events.
• Pick up and deliver supplies for multiple stores.
• Coordinated two teams in the largest food events in Ottawa that have more than 10 000 costumers.

Stock department:

• Received and processed incoming shipments of merchandise.
• Recorded quantity, controls value of materials or items received.
• Greeted customers and associated to requested products.

Hearing Aids department:

• Greeted visitors and provided them with assistance.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Scheduled appointments for clients, customers, and other visitors.