Nguyen Ngan Binh Do

- Interviewed, hired, and trained staff in customer service and merchandising.

- Walked through store areas to identify and proactively resolve issues negatively impacting operations.

- Prepared team schedules with focus on maintaining optimal employee coverage for business needs.

- Resolved customer issue to their overall satisfaction.

- Prepared and served juices and blended drinks as well as making coffee.

- Increased revenue by upselling additional items such as supplements or meal replacements along with smoothie purchases.

- Promoted healthy lifestyle choices by educating customers on the nutritional benefits of different ingredients.

- Took customer orders and accurately processed in system.

- Kept work areas clean, organized, and safe to promote efficiency and team safety.

- Took orders, prepared meals, and collected payments to meet brand's standard.

- Worked front counter, drive-thru and other areas.

- Supported various counter stations based on demand.

- Filled up stations with cutlery, sauces and napkins

- Cleaned, swept, and mopped food preparation and FOH areas.