Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nguyen My Anh Truong

San Jose

Summary

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Banh Cuon Hong Hanh
San Jose
12.2024 - Current
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered phone calls to assist customers with questions and orders.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Cashier/Barista

R&B Tea
San Jose
06.2023 - 11.2024
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customers' questions and provided information on store procedures or policies.

Cashier

Quickly Bubble Tea
San Jose
06.2023 - 05.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Worked closely with front-end staff to assist customers.
  • Answered customer inquiries regarding store policies and procedures.

Education

Associate of Arts - Engineering

San Jose City College
San Jose, CA
12-2025

Skills

  • Customer service
  • Time management
  • Data analysis
  • Effective communication
  • Team collaboration
  • Store policies understanding
  • Cash register systems
  • Teamwork and collaboration
  • Positive attitude
  • Item scanning
  • Order taking
  • Adaptability and flexibility
  • Empathy and patience
  • Problem-solving
  • Interpersonal communication
  • Customer satisfaction
  • Product recommendations
  • Verbal communication
  • Goal setting

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Timeline

Cashier Team Lead

Banh Cuon Hong Hanh
12.2024 - Current

Cashier/Barista

R&B Tea
06.2023 - 11.2024

Cashier

Quickly Bubble Tea
06.2023 - 05.2024

Associate of Arts - Engineering

San Jose City College
Nguyen My Anh Truong