Nguyen Ha Phuong Mai
Toronto,ON
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Nail Technician
Avant Garde Salon
Hamilton, ON
09.2023 - 12.2023
- Promoted enhanced treatments to repair and improve nail strength.
- Cleaned and sanitized tools and work environment.
- Utilized customer feedback to improve services offered at the salon.
- Scheduled client appointments and accepted payments.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
Nail Technician
Top Ten Nails Salon
Mississauga, ON
05.2023 - 08.2023
- Provided excellent customer service through friendly interactions with clients.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Cleaned and sanitized tools and work station in adherence with safety requirements.
Office Manager
Queen Nails & Spa
Saskatoon, SK
01.2021 - 02.2022
- Provided training to new hires on office policies and procedures.
- Introduced signature services, acrylics and gel tips to increase overall sales.
- Demonstrated knowledge of all products and services offered in the salon.
- Kept up-to-date on new trends in the industry for product offerings and design ideas.
- Maintained supply inventory and replenished to maintain consistent availability.
Nail Technician
Oscar Nail
Toronto
09.2018 - 10.2020
- Met with clients to discuss needs, service preferences and special requests.
- Performed high volume of daily customers gel, acrylic and natural manicures.
- Cleaned and sterilized tools and work areas between customers.
Education
Some College (No Degree) - Medical Administrative Assistant
George Brown College
05-2020
Urban Planning
Ton Duc Thang University
Ho Chi Minh City, VietnamSkills
- Customer Service
- Inventory Controls
- Commitment with company requirements
- Collaborate with colleagues and other staffs as well (cross-functional team work)
- Perform all tasks conscientiously and responsibly
- Proficient in Microsoft Word, PowerPoint, Excel, and Keyboarding
- Strong communication in Vietnamese, advanced English both spoken and written
- Time Management
- Schedule Maintenance
Volunteer Experience
- Dinner for Community, Bloor Lansdowne Christian Fellowship Churc - Bloor Street, Toronto (02/2017-03/201): Dinner preparation (preparing soup, dessert, drinks; table setting); Serving food, drinks for guests; Kitchen Assistance (washing utensils, tidying up store)
- Eats and Beats Riverside Festival - Toronto, ON (06/2017): Setting up, decorating and cleaning for the BBQ Party; Doing well with my team to help bring guests and guide them to attend activities there.
Timeline
Nail Technician
Avant Garde Salon
09.2023 - 12.2023
Nail Technician
Top Ten Nails Salon
05.2023 - 08.2023
Office Manager
Queen Nails & Spa
01.2021 - 02.2022
Nail Technician
Oscar Nail
09.2018 - 10.2020
Some College (No Degree) - Medical Administrative Assistant
George Brown College
Urban Planning
Ton Duc Thang University
Similar Profiles
ROGER CAPOTROGER CAPOT
Hairstylist's Assistant at Avant Garde Hair SalonHairstylist's Assistant at Avant Garde Hair Salon
SARAH RUNNELSSARAH RUNNELS
Montessori Teacher at AVANT GARDE MONTESSORI SCHOOLMontessori Teacher at AVANT GARDE MONTESSORI SCHOOL
William ColletteWilliam Collette
Shop Manager at Avant Garde XoticsShop Manager at Avant Garde Xotics