Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Nguyen Tien Dat

Halifax,NS

Summary

Experienced and dedicated professional with 5+ years in customer service, seeking a business-related role that aligns with my education and passion. Graduated from Cape Breton University with a strong foundation in business principles and strategies. Committed to becoming a valuable team member and driving the success of the company. Exceptional interpersonal skills and ability to handle challenging situations, ensuring excellent customer service and contributing to organizational growth and profitability.

Overview

9
9
years of professional experience

Work History

Grocery Clerk/Cashier

Giant Tiger
10.2021 - Current
  • Customer service, merchandising, receiving orders, inventory management, and processing POS transactions
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Stocked shelves and organized merchandise displays for easy retrieval.

Data Processor (internship)

Viet Cotton Yarn
01.2018 - 04.2018
  • Transaction processing, data entry, validation of foreign currency, quality control and reporting
  • Improved data accuracy by implementing quality control measures and verifying entered information.
  • Maintained high level of data security by adhering to company policies, protocols, and confidentiality requirements.

Telemarketer and Event Coordinator (Internship)

Real Estate Developers Association
12.2016 - 02.2017
  • Successfully sold business conferences, workshops, and training events organized by REHDA to both member and non-member companies, significantly increasing the number of tele sales attendees.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.

Web Content Writer (internship)

I-Serve Online Mall
12.2015 - 02.2016
  • Developed creative product ads on company’s website to attract customers
  • Crafted SEO-friendly content for websites and blog posts to increase organic traffic.
  • Enhanced website traffic by creating engaging and SEO-optimized content for various online platforms.

Education

BBA - Supply Chain Management

Cape Breton University
Sydney, NS
01.2021

BBA - Ecommerce & International Business

Monash University
Kuala Lumpur
01.2017

Skills

  • Data Analysis
  • Time Management
  • Multi-Tasking
  • Collaborative
  • Expertise in Microsoft Office
  • Communication

Languages

English
Full Professional

Accomplishments

Top telemarketer award

Timeline

Grocery Clerk/Cashier

Giant Tiger
10.2021 - Current

Data Processor (internship)

Viet Cotton Yarn
01.2018 - 04.2018

Telemarketer and Event Coordinator (Internship)

Real Estate Developers Association
12.2016 - 02.2017

Web Content Writer (internship)

I-Serve Online Mall
12.2015 - 02.2016

BBA - Supply Chain Management

Cape Breton University

BBA - Ecommerce & International Business

Monash University

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Nguyen Tien Dat