NGUNATJO HIJANJA
Edmonton,AB
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk Clerk
WOOD BUFALO PEST CONTROL
01.2022 - 10.2022
- Greeted visitors and provided customer service in a friendly and welcoming manner.
- Answered incoming calls,routed calls to appropriate personnel and took message.
- Processed payments and reconciled accounts receivable and accounts payable.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Organized, maintained and updated information in computer databases.
Front Desk Receptionist
Hilton Garden Inn Hotel
03.2021 - 12.2021
- Answered phone calls and in-person inquiries.
- Processed guests check ins and outs while providing excellent customers service.
- Handled and resolved customer complaints and/or issues.
- Issue rooms keys and escort instructions to bellhops.
- Keep a tidy and orderly workspace.
Front Desk Agent
MANNA CENTRE
03.2020 - 05.2020
- Identify and build relationships with potential donors.
- Secure commitment of participation or donation from individuals or corporate donors.
- Write and send letters of thanks to donors.
- Solicit cash or in-kind donations or sponsorships from individuals, business, or government donors.
- Create or update donor databases.
Education
High School Diploma -
CITY ADULT LEARNING CENTER
Toronto, ONCertificate - Professional Receptionist
Alison College
Calgary, AB02.2024
Skills
- Communication
- Teamwork
- Customer service
- Familiarly with Microsoft Office
- Attention to details
- Professional phone etiquette
Languages
English
Professional Working
Timeline
Front Desk Clerk
WOOD BUFALO PEST CONTROL
01.2022 - 10.2022
Front Desk Receptionist
Hilton Garden Inn Hotel
03.2021 - 12.2021
Front Desk Agent
MANNA CENTRE
03.2020 - 05.2020
High School Diploma -
CITY ADULT LEARNING CENTER
Certificate - Professional Receptionist
Alison College
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