Hi, I’m
Ngozi Omoile
Administrative Assistant
Toronto,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. Skilled in managing multiple tasks simultaneously and maintaining a high level of organization and accuracy. Known for strong problem-solving abilities and excellent communication skills, contributing to a positive and efficient work environment.
Overview
5
years of professional experience
Work History
ImprovedCare Medical ClinicKing, ON
Administrative Assistant
08.2024 - Current
Job overview
- Assisted with human resources tasks, including updating employee files and submitting time-off requests in accordance with company policy guidelines.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service by promptly responding to client inquiries, addressing concerns effectively, and fostering strong relationships.
- Ensured accurate record-keeping through diligent data entry and database management of vital company information.
- Managed communication channels to ensure timely responses to inquiries and enhance team collaboration.
- Fostered a positive work environment by promoting effective communication and building professional relationships among colleagues.
- Developed and implemented process improvements to streamline administrative workflows, reducing turnaround times and enhancing accuracy.
Inditex CanadaToronto, ON
Operations Administrative Assistant
05.2022 - 06.2024
Job overview
- Managed inquiries and provided essential information to internal and external stakeholders, ensuring timely and accurate responses.
- Coordinated the onboarding process for new hires, including organizing orientation sessions and preparing necessary documentation.
- Maintained and updated the HRIS (Human Resources Information System), ensuring all employee data was accurate and current.
- Organized meetings and events for both internal and external parties, including scheduling, arranging meeting spaces, and preparing materials.
- Provided administrative support across departments, including managing mail distribution, handling photocopying, and assisting with general office tasks.
- Oversaw employee files and maintained HR filing systems, ensuring compliance with legal regulations and company policies.
Natsar Inc.
Administrative Team Lead
03.2020 - 01.2022
Job overview
- Provided technical guidance and support to team members, ensuring efficient completion of administrative tasks.
- Acted as a liaison between management and staff, addressing concerns promptly to maintain a positive and productive work environment.
- Resolved complex issues with internal and external stakeholders by leveraging strong problem-solving and communication skills.
- Negotiated contracts with vendors, securing competitive rates for services and supplies while fostering positive working relationships.
- Served as a key resource within the department for administrative matters, resolving issues independently and offering expertise when needed.
- Mentored and coached junior staff, promoting best practices in administrative support to ensure consistency and efficiency.
- Oversaw daily operations of the administrative team, delegating tasks effectively to meet objectives and maximize team productivity.
Education
York University
from Human Resources Management
05-2023
York University
from Public Relations
08-2022
Babcock University
Bachelor of Science from Mass Communication
06-2019
Skills
- Customer and client relations
- Customer Service
- Administrative Support
- Office Administration
- Appointment Scheduling
- File Organization
- Data Entry
- Microsoft Excel
- Microsoft Outlook
- Computer Proficiency
- Multi-Line Phone Systems
Languages
English
Native or Bilingual
Contact
Toronto ON
Education
Nigeria,Toronto, None,Toronto, None
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Administrative Assistant
ImprovedCare Medical Clinic
08.2024 - Current
Operations Administrative Assistant
Inditex Canada
05.2022 - 06.2024
Administrative Team Lead
Natsar Inc.
03.2020 - 01.2022
York University
from Human Resources Management
York University
from Public Relations
Babcock University
Bachelor of Science from Mass Communication
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