Ngozi Madu
Community Pharmacist
Balbriggan
Summary
A qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care. Open to training opportunities to stay on per with modern standards.
Professional philosophy: Ensure best practice in all professional endeavors.
Overview
18
18
years of professional experience
1
1
Language
Work History
COMMUNITY PHARMACIST
Oakes Pharmacy
6 2020 - Current
- Prepare patients' medications after reviewing and interpreting doctors' prescriptions while detecting any drug interactions
- Educate patients and proffer recommendations on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
- Collaborate with pharmacy team members and other healthcare professionals develop patient-centered care plans and optimize operations and deliver outstanding patient care experiences.
- Respond to questions from patients, patient relatives and health care teams concerning drug interactions, and giving professional advice where required.
- Ensure accurate dispensing of controlled substances, maintaining strict compliance with regulatory guidelines; dispensing may include compounding, packaging and labeling.
- Counsel patients on healthy lifestyle choices, performing tests, prescriptions, etc.
- Mentored pharmacy interns/pharmacy technicians to foster their growth as future professionals, sharing knowledge of best practices and real-world experience to ensure proper work flow and stability.
- Conduct periodic quality assurance audits regularly to identify areas needing improvement within pharmacy operation.
- Tracking of stock (inventory management) and ensuring adequate stock is maintained.
- Facilitated regular staff meetings to discuss operational improvements, fostering open communication amongst team members.
- Verifying prescriptions, printing and signing daily audit, balancing CD register among other duties
COMMUNITY PHARMACIST
Boots Pharmacy
2018.06 - 2020.05
- Prepared patients' medications by reviewing and interpreting doctors' prescriptions while detecting any drug interactions
- Ensured accurate dispensing of controlled substances for opioid maintenance treatment (methadone,buprenorphine/naloxone, etc.), maintaining strict compliance with regulatory guidelines.
- Participated in local health fairs to provide valuable information on various topics including medication safety and wellness strategies.
- Conducted quality assurance audits regularly to identify areas needing improvement within the pharmacy operation.
- Spearheaded an initiative to offer clinical services such as blood pressure monitoring, weight loss counseling, and diabetes education.
- Collaborated with other healthcare professionals to develop patient-centered care plans, promoting comprehensive and coordinated services.
- Oversaw the training process for new employees to ensure they were equipped with the necessary skills for success in their roles.
- Stayed up-to-date with industry trends, attending professional development seminars to maintain knowledge of new medications and therapies.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Streamlined prescription filling process for faster service, leading to increased customer satisfaction.
- Verified prescriptions, printing and signing of daily audit, balancing the CD register among other duties
COMMUNITY PHARMACIST
Strand Street Pharmacy
2014.01 - 2018.12
- Prepared patients' medications by reviewing and interpreting doctors' prescriptions while detecting any drug interactions
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews and educated patients on proper medication use.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Completed accurate cycle counts, and will-calls for customers.
- Facilitated regular staff meetings to discuss operational improvements, fostering open communication amongst team members.
- Collaborated with other healthcare professionals to develop patient-centered care plans, promoting comprehensive and coordinated services.
- Administered wide range of immunization and contraception options in alignment with individual needs.
- Educated patients on over-the-counter product selection and proper usage, ensuring safe and effective self-care choices.
PHARMACIST INTERN
Brecan Pharmacy
2012.07 - 2013.06
- During the internship period, I learnt a lot about the different drug schemes, packaging prescriptions for claims at the end of the month and the general work flow in the pharmacy
- I also learnt some customer service skills and how to interact with other health care professionals and customers
- My training included dispensing certain prescriptions under the supervision of the pharmacist
- As an intern pharmacist, I learnt to check for possible harmful drug interactions in a patient's drug profile
- I was also allowed to perform some basic tests on patients like blood pressure measuring and perform duties such as counseling patients and instructing them on the proper way to take their medicines etc.
- I also maintained a clean, organized, and well-stocked pharmacy workspace, promoting an efficient workflow for all team members.
PHARMACY TECHNICIAN AND OTC ASSISTANT
McCartan's Pharmacy
2011.07 - 2011.12
- Here, I became exposed to various duties in the community pharmacy that included OTC dispensing, stock taking, collecting prescriptions, processing prescriptions, bringing out medications for final check by the pharmacist and making referrals to the pharmacist or the doctor where appropriate.
- I improved my skills in compounding processes and procedures in the pharmacy.
- Assisted in stocking, labeling, and inventoring medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
RESIDENT PHARMACIST
State Ministry of Health
2007.04 - 2008.03
- Served in a community health clinic under the State health Outreach scheme as part of my service deployment during the National Youth Service Corps (NYSC) scheme
- I was responsible for drug dispensing, prescription review and bulk distribution to subordinate health centres sub-served by my clinic
- Alongside the medical doctor, I also co-chaired the public health committee that coordinated delivery of health materials made available by both governmental and non-governmental organizations within the communities served by my establishment
- In the course of my assignment, I experienced first hand the benefits of patient counseling and education in the overall compliance to treatment and therapeutic wellbeing of my patients.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
PHARMACIST INTERNSHIP
National Orthopaedic Hospital
2006.01 - 2007.04
- Gained ample experience in prescription review, general drug dispensing, unit drug dosage dispensing system, Over the Counter drug dispensing, drug formulations (Lotion, cream, powder etc. production), stock taking, book-keeping and other sundry activities related to hospital Pharmacy practice
- I did rotations in various sub-departments and units under the department of pharmacy which included: OPD (Out Patient Department), Accident and Emergency (Trauma Unit), Main Hospital Dispensary, UDDS (Unit Drug Dispensary Unit) attached to wards, and I also had a stint in the main distribution (Depot) outfit.
Education
Master of Science - Public Health
University College, Dublin, Ireland
Belfield, Dublin 4, Ireland 2001.05 -
Bachelor of Science - Pharmacy
University of Nigeria
Nsukka, Nigeria 2001.05 -
Skills
Additional Information
Trainings/Affiliations
- JE: Jurisprudence Exam by Nova Scotia college of Pharmacists, Halifax , NS, Canada
May 2024
- PRE: Professional Registration Examination by Royal College of Surgeons Ireland,
St Stephen Green, Dublin 2, Ireland
Timeline
COMMUNITY PHARMACIST
Boots Pharmacy
2018.06 - 2020.05
COMMUNITY PHARMACIST
Strand Street Pharmacy
2014.01 - 2018.12
PHARMACIST INTERN
Brecan Pharmacy
2012.07 - 2013.06
PHARMACY TECHNICIAN AND OTC ASSISTANT
McCartan's Pharmacy
2011.07 - 2011.12
RESIDENT PHARMACIST
State Ministry of Health
2007.04 - 2008.03
PHARMACIST INTERNSHIP
National Orthopaedic Hospital
2006.01 - 2007.04
Master of Science - Public Health
University College, Dublin, Ireland
2001.05 -
Bachelor of Science - Pharmacy
University of Nigeria
2001.05 -
COMMUNITY PHARMACIST
Oakes Pharmacy
6 2020 - Current
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