Ngo Hong Ngoc Nguyen
Kitchener
Summary
Motivated Vietnamese international student with 5 years of living in Canada, pursuing a BScN. Skilled in customer service, teamwork, and multitasking, with experience as a server and cashier. Fluent in English and Vietnamese, with a strong ethic and adaptability in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Golden Dynasty Restaurant
01.2023 - 06.2023
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
Restaurant Server
Pho Tran
07.2023 - 07.2024
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier
Ben Thanh Supermarket
12.2020 - Current
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Resurrection Catholic Secondary School
Waterloo, ON06-2024
Bachelor of Science - Nursing
York University
Toronto, ON04-2028
Skills
- Excellent customer service and interpersonal skills
- Fast and accurate cash handling
- Knowledge of Vietnamese and Chinese cuisine and menu items
- Able to multitask and stay calm in high-pressure, fast-paced environments
- Strong teamwork and communication with the kitchen staff
- Maintains cleanliness and food safety standards
- Quick learner and adaptable to new roles and environments
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Restaurant Server
Pho Tran
07.2023 - 07.2024
Restaurant Server
Golden Dynasty Restaurant
01.2023 - 06.2023
Cashier
Ben Thanh Supermarket
12.2020 - Current
High School Diploma -
Resurrection Catholic Secondary School
Bachelor of Science - Nursing
York University
Similar Profiles
Emily ZhaoEmily Zhao
Waitress at The Dynasty RestaurantWaitress at The Dynasty Restaurant
Froilan MendezFroilan Mendez
Manager at China Dynasty Chinese RestaurantManager at China Dynasty Chinese Restaurant
Chloe ScottChloe Scott
Wait Staff and Hostess at Tang Dynasty RestaurantWait Staff and Hostess at Tang Dynasty Restaurant
HARSHIL MODIHARSHIL MODI
Team Leader at Toyoda GoseiTeam Leader at Toyoda Gosei
Laura BajicLaura Bajic
Sales Representative at CDWSales Representative at CDW