NGOC ANH CHAU
HAYWARD
Summary
Experienced in cash handling, customer service, and transaction processing in fast-paced retail and professional environments. Skilled in bank reconciliations, payroll processing, and accurate financial data entry. Utilizes strong communication skills and keen attention to detail to ensure client satisfaction, maintain financial accuracy, and support operational efficiency. Proven track record of maintaining precision, meeting deadlines, and resolving discrepancies smoothly.
Overview
6
6
years of professional experience
Work History
Assistant Accountant
LU CHAU & ASSOCIATES CPA
San Francisco
01.2026 - Current
- Perform daily bank reconciliations by entering transaction data from client bank statements into internal systems, ensuring the closing balances match the actual bank statements.
- Monitor and organize incoming client bank statements, follow up with clients regarding any missing periods.
- Assist the client about business license by tracking deadlines and processing payments for multiple clients.
- Support senior accountants with financial tasks, including data entry and report preparation to ensure accurate client records.
Administrator/Cashier/Payroll Assistant
INTERNATIONAL COLLEGE OF COSMETOLOGY
OAKLAND
11.2020 - 07.2025
- Managed student admissions process, including collecting tuition payments and maintaining accurate academic records for new and returning students.
- Advised students on course schedules, teaching programs, and created customized tuition payment plans based on individual enrollment scenarios.
- Communicated with prospective students via phone and email to provide information on new course packages and enrollment opportunities.
- Help eligible students to do application on the Financial Aid application, ensuring timely and accurate submission of required documentation.
- Addressed student concerns by providing guidance and support; processed withdrawal requests and coordinated tuition refunds for students opting to discontinue their studies.
- Monitored employee work hours and prepared biweekly salary calculation sheets for submission to the CPA firm for payroll processing.
- Maintained critical school documents and prepared comprehensive monthly and annual reports on school operations and performance.
- Oversaw school financial records, including tracking monthly income and expenses, and supporting budgeting and planning efforts.
- Managed school inventory and supplies, placing orders with vendors to replenish stock as needed and ensuring seamless daily operations.
- Advised international students on study abroad options, specifically US based beauty programs, including visa requirements and program details.
- Process invoices from suppliers, pay accounts payable on time, and record accounts receivable monthly for submission to the CPA at the end of the year.
Cashier
Lee's Sandwiches
Hayward
03.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Accounting
California State University
Hayward, CA12.2026
Associate of Science - Business Administration, Accounting
Chabot College
Hayward, CA05.2024
Skills
- Customer service
- Cash Handling
- Data entry
- Attention to detail
- Recordkeeping and file management
- Bank Reconciliations
- Payroll
- Office administration
- Decision-making
- Team building and leadership
- Team collaboration
- Problem-solving
- Document control
Languages
English
Professional
Vietnamese
Native/ Bilingual
Timeline
Assistant Accountant
LU CHAU & ASSOCIATES CPA
01.2026 - Current
Administrator/Cashier/Payroll Assistant
INTERNATIONAL COLLEGE OF COSMETOLOGY
11.2020 - 07.2025
Cashier
Lee's Sandwiches
03.2020 - 10.2020
Bachelor of Science - Accounting
California State University
Associate of Science - Business Administration, Accounting
Chabot College