NGOC ANH CHAU

+ Managed student admissions process, including collecting tuition payments and maintaining accurate academic records for new and returning students.

+ Advised students on course schedules, teaching programs, and created customized tuition payment plans based on individual enrollment scenarios.

+ Communicated with prospective students via phone and email to provide information on new course packages and enrollment opportunities.

+ Help eligible students to do application on the Financial Aid application, ensuring timely and accurate submission of required documentation.

+ Addressed student concerns by providing guidance and support; processed withdrawal requests and coordinated tuition refunds for students opting to discontinue their studies.

+ Monitored employee work hours and prepared biweekly salary calculation sheets for submission to the CPA firm for payroll processing.

+ Maintained critical school documents and prepared comprehensive monthly and annual reports on school operations and performance.

+ Oversaw school financial records, including tracking monthly income and expenses, and supporting budgeting and planning efforts.

+ Managed school inventory and supplies, placing orders with vendors to replenish stock as needed and ensuring seamless daily operations.

+ Advised international students on study abroad options, specifically US based beauty programs, including visa requirements and program details.