Ruby Le

Toronto,Canada

Overview

years of professional experience

Monkey Sushi

Toronto, Canada

01.2023 - Current

Establishes fair and flexible schedules for 10+ staff by assigning tasks and shifts based on team members' knowledge and strengths
Investigates and resolves customers' complaints quickly and efficiently, resulting in customer satisfaction and loyalty
Surpasses the daily sales goal of 10,000 + by promoting additional products , which contributed to the expansion of 4 other locations in 2023 and boosted revenue up to 50% compared to before COVID, despite being short on staff
Calculates inventory, orders appropriate supplies to meet the demands, and prepares payrolls to keep up weekly revenue of $50,000 with challengingly tight deadlines.

Miss Fu in Chengdu

Toronto, Canada

04.2022 - 11.2022

Collaborates with 6+ associates with the willingness to assist others in multiple tasks, such as making drinks and appetizers for 100+ customers daily
Communicates well, using strong interpersonal skills to interact with over 700 customers weekly, accumulating around $300/person in tips for myself and other associates
Consistently maintains a strong work ethic by guidelines for each table and bar counter to reach 100% cleanliness at the end of every shift
Efficiently crafted a variety of beverages and desserts, maintaining quality and presentation for both takeout and dine-in customers, achieving an average of +50 order per day with accuracy and speed.
Creates and coordinates monthly strategies with 2 managers to push sales by at least 15% every month.

George Brown College

12-2023

Skills : Microsoft Office, Quickbooks, and Salesforce ( Customer Relationship Management Platform)

Interests: Working out, Passionate about exploring diverse cuisines

George Brown College

Business Computer Application- FA course

Provided knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint).
Became exceptionally proficient in Excel (including VLookup and Macros).
Developed strong mathematical skills (both analytical and problem-solving skills) in a meticulous and attention-to-detail manner.
Gave presentations using Microsoft Office and enhanced abilities for arguing the case (including negotiation, time management, and team organizing).

Grow with Google

Remote, Coursera - SQL

Developed a comprehensive understanding of database management systems through successful completion of the SQL course, resulting in a 95% average on all assignments.
Maximized data accuracy by creating custom filters using WHERE statements in conjunction with logical operators such as AND and OR.
Executed SQL queries using SELECT, FROM, and WHERE commands to analyze and extract data from a large database with over 100 million records.