Ngo-biem Mitshu-marlise
Montreal,QC
Summary
Proven cleaner with a track record of enhancing facility hygiene and customer satisfaction at Diligent Bilingual School. Skilled in using eco-friendly practices and advanced sanitizing methods, effectively boosting cleanliness standards. Demonstrates exceptional customer service and teamwork, ensuring timely completion of tasks. Expert in housekeeping and maintaining pristine environments, contributing to a significant improvement in workplace cleanliness.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cleaner
Diligent Bilingual Scholl
05.2021 - 05.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Education
Bsc - Accounting
Catholic Un Ghana
Ghana06.2018
Skills
- Housekeeping
- Customer Service
- Cleaning and sanitizing
- Sweeping and Mopping
Languages
English
Professional Working
Certification
Management
Timeline
Cleaner
Diligent Bilingual Scholl
05.2021 - 05.2023
Bsc - Accounting
Catholic Un Ghana
Management
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