Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

NGHIA TRAN

Toronto,ON

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Compounding Pharmacy Assistant

Snowdon Compouding Pharmacy
07.2022 - Current
  • Answering the phones and responding to patient/customer inquiries on the phone and in-person, referring to the pharmacist as necessary.
  • Processing, filling and preparing new and repeat prescriptions timely and accurately.
  • Receiving pharmacy supplies and placing them onto the shelves accordingly.
  • Maintaining and rotating inventories and supplies to ensure pharmacy operational needs are met.
  • Performed quality assurance testing on compounded preparations.
  • Maintained inventory levels of raw materials and finished product for compounding purposes.
  • Processed insurance claims related to compound medications accurately and efficiently.
  • Calculated, weighed, measured, and mixed pharmaceutical ingredients in accordance with standard formulas or recipes.
  • Supporting phone fulfillment orders for deliveries.
  • Scanning and filing as needed to meet the pharmacy requirements.
  • Mixing powders in creams, suspensions or other formulations in our compounding lab.
  • Mixing powders in creams, suspensions or other formulations in our compounding lab.

Pharmacy Associate

SickKids - The Hospital for Sick Children
10.2021 - Current
  • Exceeded goals through effective task prioritization and great work ethic.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Closely monitored department performance metrics.
  • Counseled patients regarding proper intake of medications.
  • Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
  • Managed drug and supply inventories.
  • Adhered to pharmacy laws and code of ethics.
  • Delivery drug to other department in hospital.
  • Hand counted controlled medications, measured liquids and reconstituted antibiotics.

Medical Office Administrator

Yonge and College Family Practice
09.2021 - 05.2022
  • Greet patients.
  • Booking appointments.
  • Faxing and printing all the documents needed.
  • Responsible to remind and inform appointment.
  • Pull and file the everyday charts.
  • Creating the referrals form for patients.
  • Take the incoming and outgoing calls.
  • Conducted administrative duties such as typing correspondence and filing documents.
  • Communicated with patients with compassion while keeping medical information private.
  • Updated patient demographics regularly in the electronic health record system.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Interacted with physicians on a daily basis to coordinate patient care plans.

Pharmacy Assistant

BH Pharmacy
01.2021 - 09.2021
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Counted and labeled prescriptions with correct item and quantity.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Updated computer system with current customer, payment and inventory information.
  • Received incoming supplies and stocked in correct locations.

Education

Ontario College Diploma - Office Admin - Health Services

Seneca College of Applied Arts And Technology
North York, ON
08.2023

Ontario College Diploma - International Business

Seneca College of Applied Arts And Technology
North York, ON
04.2022

Skills

  • Time Management
  • Microsoft Office
  • Inventory Management
  • Customer Service
  • Schedule Coordination
  • Results Documentation
  • Maintenance Planning
  • Shipment tracking
  • Paperwork preparation
  • Health education
  • Health documentation
  • Health screening
  • Healthcare billing
  • Drug Inventory Control
  • Quality Assurance and Control

Volunteer

PWA - Toronto People With AIDS Foundation

Front Desk Volunteer

  • - Check guests in and out of their rooms
  • - Answer any questions guests have
  • - Make recommendations for activities and restaurants
  • - Store any luggage guests have
  • - Answer the phone and direct the call
  • - Take reservations on the phone
  • - Arrange transportation for guests
  • - Maintain the record of guests that have checked in and out


Timeline

Compounding Pharmacy Assistant

Snowdon Compouding Pharmacy
07.2022 - Current

Pharmacy Associate

SickKids - The Hospital for Sick Children
10.2021 - Current

Medical Office Administrator

Yonge and College Family Practice
09.2021 - 05.2022

Pharmacy Assistant

BH Pharmacy
01.2021 - 09.2021

Ontario College Diploma - Office Admin - Health Services

Seneca College of Applied Arts And Technology

Ontario College Diploma - International Business

Seneca College of Applied Arts And Technology

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