Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nghia Tiet

Nghia Tiet

Exceptional Customer Service, Multitasker, Barista, Hard Working
Westminster

Summary

I am a highly motivated and dedicated individual committed to continuous self-improvement. My passion for my work serves as a constant source of inspiration, driving me to consistently deliver my best. With a strong work ethic, enthusiasm, and unwavering reliability, I approach every task with energy and dedication. I am willing to invest significant time and effort to secure and excel in a part-time or full-time position that presents professional challenges, where I can utilize my exceptional interpersonal skills, effective time management, and problem-solving abilities. I am eager to contribute to team success by demonstrating a keen attention to detail, excellent organizational skills, and a clear understanding of tasks. Authorized to work in the US for any employer

Overview

2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Cashier/Barista/Customer Service

Paris Baguette-Garden Grove, CA
10.2023 - Current
  • I've honestly learned quite a lot of key factors and have improved in the general food, barista, cash handling, customer service industry. Starting from customer service, pretty much resolving problems smoothly was possible with minimal affects regarding the restaurant. Foods, drinks are to be correctly made with sanitary. Cash handling, of course there will be mistakes once a while but learning and prevention from future occurrence with minimal mistakes is significantly more impactful. Customer service is not hard in my opinion but does require practices and personal emotions to be self aside for professional deliver. Obviously these are all the general factors that one needs to advance regarding skill and knowledge. I believe that all crew members are just as important as myself and every single individual, people around them, and the store's status. I believe the ways one should act or treat others are to be respectful, and helpful whenever others are needed as it does give a smooth experience for all.

Front of House Employee/Senior Customer Service Representative

Mama Hieu's
03.2025 - 08.2025
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.

Cashier/Cook/Server/Customer Service

Nguyen's Kitchen-Santa Ana, CA
07.2023 - 08.2023
  • I held the primary position of a cashier, a role that encompassed a wide range of responsibilities critical to ensuring a seamless operation of the establishment. My typical shift involved opening duties, where I assumed a pivotal role in setting the stage for a successful day. This entailed a comprehensive checklist of tasks that demanded precision and efficiency.
  • As an opener, I took charge of various crucial tasks. I diligently ensured the ice supply for drinks was fully stocked, creating a refreshing experience for our valued customers. Preparing the ambiance was also part of my responsibility; this included arranging chairs and lighting to create a welcoming atmosphere. Additionally, I collaborated closely with the kitchen staff, preparing ingredients that were vital to the cooks' seamless workflow. Maintaining a pristine environment was a top priority, so I took it upon myself to guarantee that all restrooms were meticulously cleaned and ready for customer use.
  • In my capacity as a cashier, I was the frontline point of contact for our patrons. I adeptly managed both in-person and online orders, ensuring prompt and accurate service. Crafting a wide array of drinks was a daily task, requiring precision and attention to detail to meet the diverse preferences of our customers. Furthermore, I took responsibility for coordinating with our delivery team, ensuring that pickup orders were correctly prepared and promptly handed over to delivery drivers.

Cashier/Stocker

Daiso Japan-Buena Park, CA
03.2023 - 07.2023
  • During my tenure as a Retail Sales Associate at Daiso Japan, I consistently showcased a remarkable talent for multitasking and delivering exceptional customer service. My role encompassed a diverse array of responsibilities, including cashiering, inventory management, and merchandising, all of which I executed with precision and dedication.
  • In the heart of a bustling retail environment, I played a pivotal role in creating a shopping experience that was not only well-organized but also centered around our valued customers. My proficiency in handling cash transactions, maintaining inventory accuracy, and ensuring that our shelves were meticulously stocked and arranged contributed significantly to achieving this goal.
  • One of my standout attributes was my unwavering commitment to detail and efficiency. This unwavering dedication allowed me to navigate the complexities of opening and closing procedures with ease. Whether it was ensuring the store was impeccably clean and organized before opening or securely closed at day's end, I approached each task with meticulous care.
  • My crowning achievement was consistently delivering a positive and memorable experience to every customer I served. By addressing their needs, offering product guidance, and going the extra mile to exceed their expectations, I fostered lasting relationships. This commitment to excellence not only contributed to the store's overall effectiveness but also bolstered its reputation as a destination for quality and exceptional service.

Education

High school diploma -

Bolsa Grande High School
Garden Grove, CA
08.2018 - 06.2022

Skills

  • Self-motivated
  • Customer service
  • Cleaning
  • Critical Thinking Spanish- 3 years Fluent in Vietnamese Fluent in English
  • Multitasking Abilities
  • Cashier
  • Food handling
  • Organization and Time Management
  • Serving
  • Cooking
  • Kitchen experience
  • Meal preparation
  • Dependable and Responsible
  • Kitchen Management Experience
  • Teamwork and Collaboration
  • Culinary Experience
  • Interpersonal Communication
  • Stocking
  • Knife skills

Certification

Driver's License

Timeline

Front of House Employee/Senior Customer Service Representative

Mama Hieu's
03.2025 - 08.2025

Cashier/Barista/Customer Service

Paris Baguette-Garden Grove, CA
10.2023 - Current

Cashier/Cook/Server/Customer Service

Nguyen's Kitchen-Santa Ana, CA
07.2023 - 08.2023

Cashier/Stocker

Daiso Japan-Buena Park, CA
03.2023 - 07.2023

High school diploma -

Bolsa Grande High School
08.2018 - 06.2022

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Nghia TietExceptional Customer Service, Multitasker, Barista, Hard Working