Nges Chah Roland

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
• Educated clients on account services and resolved client inquiries regarding statement information and account balances.

Pulled over 120 successful client requests upon their jobs in the company.

Communicated on daily follow-up with clients' project progress.

Give monthly reports and stats for premium clients.