Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic
HANG NGUYEN

HANG NGUYEN

Nepean,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Online/Offline IELTS/TOEIC Instructor

10.2020 - 01.2024
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.

Online Medical Interpreter

Teleperformance
02.2022 - 09.2022
  • Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
  • Followed ethical codes to protect confidentiality of patient medical information.
  • Translated procedural information to facilitate understanding between doctors and patients.
  • Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.

Education

Master of Arts - Applied Linguistics & Discourse Studies

CARLETON UNIVERSITY
Ottawa, Canada
01.2024

Bachelor of Arts - English Linguistics & Literature

VIETNAM NATIONAL UNIVERSITY
HCMC, Vietnam
12.2019

Skills

  • Time Management
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Interpersonal Communication
  • Decision-Making
  • Calm Under Pressure
  • Analytical and Critical Thinking
  • Organizational Skills
  • Active Listening

Certification

  • 2023: 8.0 IELTS Academic
  • 2020: HSK4

Personal Information

  • Date of Birth: 11/22/97
  • Gender: Female

Languages

English
Professional Working
Vietnamese
Native or Bilingual
Chinese (Mandarin)
Limited Working

Timeline

Online Medical Interpreter

Teleperformance
02.2022 - 09.2022

Online/Offline IELTS/TOEIC Instructor

10.2020 - 01.2024

Master of Arts - Applied Linguistics & Discourse Studies

CARLETON UNIVERSITY

Bachelor of Arts - English Linguistics & Literature

VIETNAM NATIONAL UNIVERSITY

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HANG NGUYEN