Ngawang Chhiri Sherpa
Etobicoke,ON
Summary
Sales professional with experience in customer engagement, vendor management, and content creation, combined with a strong passion for marketing. Continuously seeking opportunities to learn, grow, and actively contribute to a company's success. Enthusiastic about transitioning into a marketing role, bringing dedication, creativity, and a collaborative mindset to a dynamic team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server and Operation Assistant
Himalayan Kitchen
Etobicoke, Ontario
09.2023 - Current
- Enhanced customer satisfaction by managing order intake, addressing inquiries, ensuring timely and accurate service, minimizing wait times, and creating a positive dining experience in a high-traffic environment.
- Assisted with food preparation and ensured all dishes met high quality and presentation standards while adhering to brand guidelines to maintain a consistent and excellent dining experience.
- Managed inventory and organized kitchen and service areas to streamline operations and enhance workflow.
- Collaborated with staff to ensure efficient service and quickly addressed and resolved any customer issues.
Sales and Marketing Representative
HoneyGuide Pvt Ltd
Kathmandu, Nepal
02.2021 - 03.2023
- Conducted market research to identify potential travelers and adventure enthusiasts, analyze trends in trekking and travel, and gather insights to refine sales approaches and marketing strategies.
- Provide detailed information about trekking routes, travel itineraries, accommodations, and tour options to persuade potential clients to book.
- Customize travel and trekking packages based on client preferences, group size, and budget to ensure a personalized experience.
- Work closely with the marketing team to align promotional campaigns, generate leads, and develop sales strategies that drive customer engagement and increase bookings.
Vendor Relation Intern
HoneyGuide Pvt Ltd
Kathmandu, Nepal
01.2020 - 02.2021
- Onboarded new vendors by contacting and negotiating with hotels and local guides to list their services on the company’s website, ensuring a diverse and high-quality customer selection.
- Conducted market research to evaluate vendors based on location, quality, and customer reviews, contributing to the company’s competitive positioning.
Education
Postgraduate Degree - Marketing Management and Professional Sales
Lambton College
Toronto, ON05.2025
Bachelor's degree - Tourism and Travel Services Management
Nepal Academy of Tourism And Hotel Management
Kathmandu, Nepal12.2022
Skills
- Market Research and Analysis
- Manage and Optimize Google Ads Campaign
- Sales Strategy Development
- Customer Engagement
- Content Creation
- Operational Efficiency
- Vendor Management
- Problem Solving
- Time Management
- Work Ethic
Certification
- Digital Marketing Simternship (11, 2023) - Stukent
- Foundations of Digital Marketing and E-commerce (07, 2024) - Google
- HubSpot Sales Software (01, 2024)- Hubspot Academy
Timeline
Server and Operation Assistant
Himalayan Kitchen
09.2023 - Current
Sales and Marketing Representative
HoneyGuide Pvt Ltd
02.2021 - 03.2023
Vendor Relation Intern
HoneyGuide Pvt Ltd
01.2020 - 02.2021
Postgraduate Degree - Marketing Management and Professional Sales
Lambton College
Bachelor's degree - Tourism and Travel Services Management
Nepal Academy of Tourism And Hotel Management
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