Ngawang Chhiri Sherpa
Etobicoke,ON
Summary
Sales professional with experience in customer engagement, vendor management, and content creation, combined with a strong passion for marketing. Continuously seeking opportunities to learn, grow, and actively contribute to a company's success. Enthusiastic about transitioning into a marketing role, bringing dedication, creativity, and a collaborative mindset to a dynamic team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server and Operation Assistant
Himalayan Kitchen
Etobicoke , Ontario
2023.09 - Current
- Enhanced customer satisfaction by managing order intake, addressing inquiries, ensuring timely and accurate service, minimizing wait times, and creating a positive dining experience in a high-traffic environment.
- Assisted with food preparation and ensured all dishes met high quality and presentation standards while adhering to brand guidelines to maintain a consistent and excellent dining experience.
- Managed inventory and organized kitchen and service areas to streamline operations and enhance workflow.
- Collaborated with staff to ensure efficient service and quickly addressed and resolved any customer issues.
Sales and Marketing Representative
HoneyGuide Pvt Ltd
Kathmandu , Nepal
2021.02 - 2023.03
- Conducted market research to identify potential travelers and adventure enthusiasts, analyze trends in trekking and travel, and gather insights to refine sales approaches and marketing strategies.
- Provide detailed information about trekking routes, travel itineraries, accommodations, and tour options to persuade potential clients to book.
- Customize travel and trekking packages based on client preferences, group size, and budget to ensure a personalized experience.
- Work closely with the marketing team to align promotional campaigns, generate leads, and develop sales strategies that drive customer engagement and increase bookings.
Vendor Relation Intern
HoneyGuide Pvt Ltd
Kathmandu , Nepal
2020.01 - 2021.02
- Onboarded new vendors by contacting and negotiating with hotels and local guides to list their services on the company’s website, ensuring a diverse and high-quality customer selection.
- Conducted market research to evaluate vendors based on location, quality, and customer reviews, contributing to the company’s competitive positioning.
Education
Postgraduate Degree - Marketing Management and Professional Sales
Lambton College
Toronto, ON05.2025
Bachelor's degree - Tourism and Travel Services Management
Nepal Academy of Tourism And Hotel Management
Kathmandu, Nepal12.2022
Skills
- Market Research and Analysis
- Manage and Optimize Google Ads Campaign
- Sales Strategy Development
- Customer Engagement
- Content Creation
- Operational Efficiency
- Vendor Management
- Problem Solving
- Time Management
- Work Ethic
Certification
- Digital Marketing Simternship (11, 2023) - Stukent
- Foundations of Digital Marketing and E-commerce (07, 2024) - Google
- HubSpot Sales Software (01, 2024)- Hubspot Academy
Timeline
Server and Operation Assistant
Himalayan Kitchen
2023.09 - Current
Sales and Marketing Representative
HoneyGuide Pvt Ltd
2021.02 - 2023.03
Vendor Relation Intern
HoneyGuide Pvt Ltd
2020.01 - 2021.02
- Digital Marketing Simternship (11, 2023) - Stukent
- Foundations of Digital Marketing and E-commerce (07, 2024) - Google
- HubSpot Sales Software (01, 2024)- Hubspot Academy
Postgraduate Degree - Marketing Management and Professional Sales
Lambton College
Bachelor's degree - Tourism and Travel Services Management
Nepal Academy of Tourism And Hotel Management
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