Nyko Gagné
Summary
Highly skilled and bilingual professional with a strong background in the eLearning industry, also well versed in Agile and Scrum methodologies. Proven track record in managing and coordinating multidisciplinary teams, ensuring seamless collaboration and successful project outcomes. Known for tackling intricate challenges with ease and accomplishing objectives in fast-paced environments. Demonstrated expertise as a product and project manager, consistently fostering collaboration and driving results.
Overview
12
12
years of professional experience
Work History
IT Resource Optimization Spec. (RTE, Agile Coach)
Akinox Solution
12.2023 - Current
- Streamlined processes for IT resource utilization.
- Analyzed workflows and applied targeted improvements for optimization.
- Coordinated efforts among various teams.
- Implemented cost-saving strategies.
- Evaluated emerging technologies in digital marketing space for potential adoption into existing workflows.
- Advised top management on agile strategy development, improving organizational agility at all levels.
Project Manager
Akinox Solution
01.2024 - 12.2024
- Managed company-wide internal project planning.
- Facilitated optimal resource allocation for increased project profitability.
- Ensured seamless coordination between internal and external projects through monitoring and control.
- Conducted quality assurance checks throughout project lifecycle to maintain high standards.
Scrum Master
Akinox Solution
01.2023 - 12.2024
- Facilitated efficient Scrum meetings to improve team collaboration.
- Eliminated barriers to ensure seamless workflows.
- Safeguarded focus of SCRUM team against external interferences.
- Coached and guided Product Owner effectively.
- Implemented continuous improvement initiatives within organization.
Scrum Master/ Product Owner
MICA Financial Services
03.2020 - 01.2023
- Oversaw product backlog prioritization for Mica Portal(SaaS).
- Crafted detailed user stories to align with project goals.
- Facilitated communication between teams and stakeholders.
- Facilitate SCRUM team's development through comprehensive training.
- Coordinated and oversaw all Scrum event activities.
- Encouraged development of continuous enhancement strategies.
Skills Development Technician
Desjardins
01.2016 - 01.2020
- Enhanced user experience by optimizing the LMS platform and streamlining navigation.
- Created visually appealing eLearning modules for a variety of departements, improving employee training outcomes.
- Train and coach other employees in the development of elearning courses
- Gained hands-on experience with industry-standard software including Adobe Premiere Pro, After Effects, and Final Cut Pro for proficient video editing skills development.
Web Developer
Self-employed
01.2014 - 01.2022
- Advise and support customers in website development
- Website development (Wordpress)
- Web development as a consultant
- Train employees in the use of Wordpress
- SEO optimization
E-learning Developer
Ellicom
01.2013 - 01.2016
- Conducted thorough assessments of LMS effectiveness, identifying areas for improvement and implementing necessary changes.
- Developed engaging e-learning content by incorporating multimedia, interactive elements, and assessments.
- Increased learner retention rates by implementing effective instructional design strategies based on adult learning principles.
- Tested usability throughout course development process to confirm user-friendly interface.
- Researched third-party learning tools and solutions to provide recommendations to improve existing offerings and resources.
- Developed and procured graphics and content to incorporate into e-learning applications.
- Facilitated smooth handoff of completed courses to clients by providing comprehensive documentation and addressing any concerns promptly during implementation stages.
Education
Professional Scrum Master II -
Scrum.org
Quebec City02.2022
Professional Scrum Master I -
Scrum.org
Quebec City09.2020
Attestation of Collegial Studies -
Cégep Limoilou
Quebec City01.2013
Skills
- Agile methodologies (Scrum, Kanban, Lean, SAFe)
- Workflow optimization
- Capacity planning
- Agile coaching
- Sprint planning
- Familiarity with Angular, React, Java and Net environnements among others
- Atlassian Suite (Jira, Confluence, Tempo, Loom etc)
- Google Workplace
- Miro
- Monday
- Wordpress
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Project Manager
Akinox Solution
01.2024 - 12.2024
IT Resource Optimization Spec. (RTE, Agile Coach)
Akinox Solution
12.2023 - Current
Scrum Master
Akinox Solution
01.2023 - 12.2024
Scrum Master/ Product Owner
MICA Financial Services
03.2020 - 01.2023
Skills Development Technician
Desjardins
01.2016 - 01.2020
Web Developer
Self-employed
01.2014 - 01.2022
E-learning Developer
Ellicom
01.2013 - 01.2016
Professional Scrum Master II -
Scrum.org
Professional Scrum Master I -
Scrum.org
Attestation of Collegial Studies -
Cégep Limoilou
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