Gaetanne (Gates) Dupuis
Connaught,ON
Overview
14
14
years of professional experience
Work History
Owner
Last Call Delivery
04.2010 - Current
- Oversee daily operations, ensuring timely and efficient delivery of orders
- Recruited, trained, and managed a team of 4+ drivers and fostered a positive work environment to encourage personal and professional growth
- Developed and maintained strong relationships with customers
- Worked various positions when needed including delivery driver, dispatcher, Accountant.
Co Owner
First Class Cleaners
05.2018 - 02.2024
- Hired, trained, and managed a team of 4+ cleaning professionals, fostering a positive and productive work environment
- Handled customer inquiries, complaints, and service requests promptly and professionally
- Perform routine cleaning tasks such as sweeping, mopping, vacuuming, dusting, and surface sanitization
- Use appropriate cleaning agents and equipment safely and effectively.
Pharmacy Clerk
Walmart Pharmacy
10.2013 - 05.2015
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
- Managed cash register and financial transactions, securing accurate payment processing.
Education
Skills
- Organized, responsible, and trustworthy employee who learns quickly in fast-paced environments
- Proven to be a problem solver, through working with upset customers and making it right for them
- Self-initiator, always determined and hardworking
- Proven track record in managing all aspects of two successful businesses, from operations and logistics to customer service and business development
Languages
English
Elementary
French
Bilingual or Proficient (C2)
Timeline
Co Owner
First Class Cleaners
05.2018 - 02.2024
Pharmacy Clerk
Walmart Pharmacy
10.2013 - 05.2015
Owner
Last Call Delivery
04.2010 - Current
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