Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Neza Gishinge Hope

Québec,QC

Summary

Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.

Overview

5
5
years of professional experience

Work History

Cashier

Le majestic
01.2024 - 02.2025
  • Balanced the cash drawer by meticulously counting cash at the beginning and end of every shift
  • Itemized and totaled purchases by recording prices, departments, taxable and nontaxable items, and operating a cash register
  • Received and disbursed money within non-financial establishments
  • Established and identified prices of goods, services, or admission, tabulating bills using calculators, cash registers, or optical price scanners

Hostess

Marriot Hotel
07.2021 - 12.2023
  • Performed daily cleaning and sanitizing of equipment and work areas
  • Developed and implemented customer loyalty programs
  • Processed customer orders in a timely and accurate manner
  • Answered customer questions and addressed complaints in a friendly manner

Server

Serena Hotel
01.2020 - 04.2023
  • Managed wine service, table service, bar duties, stock control, venue cleaning, and all other day-to-day running duties
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Mixed standard and specialized drink orders using liquor, bitters, sugars, and fruits

Education

High School Diploma -

Nu-Vision High School
KIGALI
06.2024

Skills

  • Cash Register
  • Cleaning and sanitizing
  • Greeting Guests
  • Cash Management
  • Service Station Setup
  • Inventory Control
  • Customer Service
  • Reservations
  • Attention to Detail
  • Customer relations
  • Order Preparation
  • Stock Management
  • Patience and empathy
  • Customer assistance

Languages

English
Professional Working
French
Professional Working

Timeline

Cashier

Le majestic
01.2024 - 02.2025

Hostess

Marriot Hotel
07.2021 - 12.2023

Server

Serena Hotel
01.2020 - 04.2023

High School Diploma -

Nu-Vision High School

Similar Profiles

CREATE PROFILE
Neza Gishinge Hope