Nez Sivanesan
Oshawa,Canada
Summary
Dynamic and results-oriented professional with a proven track record at Durham Community Legal Clinic, adept in document management and market analysis. Excelled in roles requiring exceptional attention to detail and teamwork, enhancing client satisfaction and operational efficiency. Skilled in Microsoft Office and public speaking, consistently achieving significant outreach impact.
Overview
6
6
years of professional experience
Work History
Volunteer
Durham Community Legal Clinic
07.2024 - Current
- Calling clients, creating intake forms, and booking meetings
- Assessing if potential clients meet requirements to becoming clients for YWF program
- Analyzing demographics of clients to create and calculate data points for clinic
Cast Member
Cineplex
07.2022 - Current
- Delivered excellent customer service and resolved customer issues
- Performed prep work and cooking at Outtakes
- Handled cash, debit, and credit transactions
- Assisted with concession floor operations and stock management
Practicum Student
Durham Community Legal Clinic
09.2023 - 12.2023
- Communicated with clients to gather information and discuss issues
- Created timelines and intake forms
- Conducted outreach services to promote the clinic in the community
- Connected potential clients with the clinic through outreach efforts
- Assisted lawyers with various projects as requested
Volunteer - Legal Assistant
Aspire Legal Services
09.2022 - 08.2023
- Reviewed cases involving motor vehicle collisions
- Created documents based on collision reports
- Filed requests for personal medical records from hospitals and doctors
- Informed clients about case updates and relevant information
- Prepared production files for relevant parties in cases
Customer Service
Shadow Eagle
05.2019 - 01.2020
- Provide excellent customer service and solved problems and satisfied customers
- Manage customer emails, Facebook, Twitter, and Instagram
- Answering phone calls and taking messages
Education
Real Estate License -
Humber College
11.2024
Double Major - Forensic Psychology, Criminology and Justice
Ontario Tech University
12.2023
Certification of Professional Development Series -
Durham Regional Police Service and Ontario Tech University
Certification of French as a secondary language -
Maxwell Heights secondary school
Skills
- Proficient in Computer Applications
- Market Analysis and Outreach
- Operations Coordination
- Event Logistics Management
- Document Management Skills
- Attention to Detail
- Teamwork and Collaboration
- Positive Attitude
- Public Speaking
- Microsoft Office Proficiency
References
References available upon request.
Timeline
Volunteer
Durham Community Legal Clinic
07.2024 - Current
Practicum Student
Durham Community Legal Clinic
09.2023 - 12.2023
Volunteer - Legal Assistant
Aspire Legal Services
09.2022 - 08.2023
Cast Member
Cineplex
07.2022 - Current
Customer Service
Shadow Eagle
05.2019 - 01.2020
Real Estate License -
Humber College
Double Major - Forensic Psychology, Criminology and Justice
Ontario Tech University
Certification of Professional Development Series -
Durham Regional Police Service and Ontario Tech University
Certification of French as a secondary language -
Maxwell Heights secondary school
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