Results-driven IT Assistant Manager with 15+ years of experience in overseeing IT operations, managing IT teams, and ensuring the smooth functioning of technical systems. Adept at troubleshooting, managing projects, and improving IT processes to support business objectives. Strong leadership skills with a focus on mentoring teams, coordinating cross-functional collaboration, and enhancing system efficiency.
Overview
17
17
years of professional experience
Work History
IT ASSISTANT MANAGER
SMH Manufacturing and Industrial Services Co. Ltd.
Jubail City, Saudi Arabia
01.2015 - 08.2024
Managed performance reviews and provided guidance to ensure staff development goals were achieved.
Communicated relevance of organizational goals, policies and procedures to IT department staff.
Monitored network performance to ensure optimal availability of resources across departments.
Recruited, trained and supervised IT department staff.
Directed the installation of new systems including hardware, operating systems, and application software.
Developed data security and disaster recovery procedures.
Controlled operational IT budget and expenditures within department parameters.
Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
Managed Active Directory user accounts, groups, and computer objects.
SYSTEM PROGRAMMER
SMH Manufacturing and Industrial Services Co. Ltd.
Jubail City, Saudi Arabia
09.2012 - 12.2024
Designed, developed, and implemented software applications according to specified requirements.
Patched systems with latest firmware to optimize service and functionality.
Configured various computer components such as network devices, switches, routers, firewalls according to customer requirements.
Developed and maintained system programming scripts in vuejs, JavaScript, PHP and Python.
Developed user interfaces for complex web-based applications using HTML5, CSS3, and JavaScript frameworks such as AngularJS and React.js.
IT INSTRUCTOR
Micronet International College
Bandar Seri Begawan, Brunei Darussalam
03.2012 - 06.2012
Taught students to analyze business processes and requirements to design comprehensive system solutions, aligning with organizational goals.
Taught students to collaborate with stakeholders to document functional and non-functional requirements, ensuring alignment with user needs.
Taught students to create detailed system models, including data flow diagrams (DFDs), entity-relationship diagrams (ERDs), and use case diagrams.
Taught students to design and optimize database architectures, ensuring scalability and performance.
Taught students, coordinated with development teams to implement system designs, and resolved design-related issues during development.
Taught students to conduct system testing and validation, ensuring the final product met requirements and quality standards.
FULL STACK DEVELOPER
Brudirect.com
Bandar Seri Begawan, Brunei Darussalam
03.2010 - 03.2012
Designed and developed internal web applications to streamline IT processes and improve system efficiency.
Built responsive and user-friendly front-end interfaces using PHP, and integrated them with RESTful APIs.
Managed back-end systems and ensured seamless interaction with databases like MySQL and MongoDB.
Led the migration of legacy systems to cloud platforms (AWS/Azure), optimizing infrastructure performance.
Collaborated with cross-functional teams to define project requirements, develop roadmaps, and deliver high-quality applications on time.
Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.
Developed and maintained front-end web applications using HTML, CSS, JavaScript, and jQuery ReactJS.
IT COLLEGE INSTRUCTOR
International School of Asia and the Pacific (ISAP)
, Philippines
11.2007 - 03.2010
Developed and delivered comprehensive courses on computer networks, network security, and IT infrastructure
Designed hands-on labs and practical projects to reinforce theoretical concepts, including network setup and troubleshooting
Mentored students on industry certifications, such as CCNA, CCNP, and Network+ exam preparation
Collaborated with faculty to update curricula, incorporating emerging technologies like cloud networking and IoT
Conducted workshops and seminars on advanced networking topics, improving student engagement by 25%
Leveraged professional experience to provide students with insights into real-world challenges and solutions in IT
Taught computer networking, UDP, TCP/IP4, TCP/IPV6, cabling color coding, topology and troubleshooting
Taught Operating system such as Linux and Windows
Taught System Administration, DNS, domain installation, Active directory, VPN, Policies, VoIP, troubleshooting
Education
Master of Science - Information System
Saint Paul University Philippines
Philippines
06-2019
Bachelor of Science - Information Technology, Management Information Systems, General, Programming
International School of Asia And The Pacific (ISAP)
Philippines
03-2007
Skills
Switch configuration
System administration
Router configuration
Wireless networking
IP addressing
Active Directory knowledge
Server management
Troubleshooting and diagnosis
Trainingscoursesseminars
CCNA (200-125), Iron Link, 08/01/19
Industrial IoT Markets and Security, Coursera, 04/01/19
Node.js Express & MongoDB Dev to Deployment, Udemy Course, 02/01/19
The Complete Ethical Hacking Certification Course, Ehacking Academy, 01/01/18
Using Python for Offensive Penetration Testing, Ehacking Academy, 01/01/18
CISSP Certification Training Program, Ehacking Academy, 01/01/18
CEH & Security Training Program, Ehacking Academy, 01/01/18
Hacking Android Devices Using Kali Linux, Ehacking Academy, 01/01/18
International School of Asia and the Pacific (ISAP), Bachelor of Science in Information Technology, Management Information Systems, General, Programming, 08/01/03, 05/31/07
Saint Paul University Philippines, Master of Information Technology, 01/01/19, Present
Timeline
IT ASSISTANT MANAGER
SMH Manufacturing and Industrial Services Co. Ltd.
01.2015 - 08.2024
SYSTEM PROGRAMMER
SMH Manufacturing and Industrial Services Co. Ltd.
09.2012 - 12.2024
IT INSTRUCTOR
Micronet International College
03.2012 - 06.2012
FULL STACK DEVELOPER
Brudirect.com
03.2010 - 03.2012
IT COLLEGE INSTRUCTOR
International School of Asia and the Pacific (ISAP)
11.2007 - 03.2010
Master of Science - Information System
Saint Paul University Philippines
Bachelor of Science - Information Technology, Management Information Systems, General, Programming
International School of Asia And The Pacific (ISAP)
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