Newton Maganga
Abbotsford,BC
Summary
Understanding Residential Rehabilitation Counselor possessing expertise in therapeutic planning, client assessment and group therapy and counseling. Friendly and outgoing professional with 5 years of comprehensive experience providing residential support, crisis intervention and basic supervision. Logical individual committed to providing structure to over 10 residents at two program facilities.
Overview
25
25
years of professional experience
Work History
Assistant Program Manager
Communitas Supportive Care Society
Abbotsford, B
08.2015 - Current
- Address behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills
- Ensure clients are engaged and involved in meaningful recreational activities.
- Ensure clients' health care and safety are maintained.
- Management of clients using preventative and proactive approach.
- Report writing.
- Journaling supervision notes.
- Supervised residents within facility and on community outings
- Conduct individual counseling, and group counseling
- Collaborating with other care providers, such as physicians, therapists, and psychologists
- Assessing client situations.
- Developing rehabilitation plans
- Assist individuals with addressing disabilities and developing career plans.
- Help clients adapt to altered lifestyles while providing therapeutic environments for clients and families.
- Communicate behavior choices to residents by outlining positive and negative consequences of choices
- Deliver frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Coordinated services, including various types of therapy for residents, ensuring attendance for scheduled appointments.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Ordered all pharmacy supplies and kept check on inventory levels.
Counselor Intern
Ministry of Children and Family Development
Abbotsford, Canada, Canada
08.2017 - 04.2018
- Intake of clients.
- Interviewing clients.
- Creating files on system and wait list clients.
- Participating in group supervision.
- Leading in group session.
- Doing one on one counseling sessions with clients.
- Journaling counseling session notes.
- Journaling supervision notes.
- Observed children in classrooms, at home and in other settings.
- Conducted psycho-educational evaluations of school-aged children identified or suspected of having learning or behavioral disabilities.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Observed over 4 individuals and groups to assess, evaluate and predict behaviors
Procurement Specialist and Logistics Coordinator
Aged Support Society of Malawi, ASSOM
Lilongwe, Malawi
10.2003 - 12.2010
- Sourcing right product as per requirement.
- Negotiate with suppliers for better price.
- Made procurement contracts with suppliers as per future demand on short- or long-term basis.
- Developed good supply chain for easy sourcing.
- Made purchase orders and follow up communications.
- Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales
- Monitored and reported on transportation costs and properly filed shipping documents.
- Managed system support functions to set priorities and service levels expectations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Developed team communications and information for meetings.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Researched new vendors and partners to obtain most cost-effective pricing for goods, saving company $25,000 in one year
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages and cutting costs
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue and profits
- Promoted superior customer experiences by leveraging understanding of color, trends, styles, benefits and product value perception
- Determined feasibility of proposed procurement actions by performing market research
Branch Operations Manager
Patos Motor Spares
Kempton Park, Gauteng
08.2000 - 12.2003
- Proposed improvements to purchasing system that improved vendor relationships and lower cost of doing business
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Expanded territory by negotiating beneficial deals for principle product sales, distribution and service.
- Implemented policies to reduce cost and eliminate waste.
- Sourced vendors, built relationships and negotiated prices
- Improved inspection policies to increase quality of spare parts.
- Performed monthly reconciliation of open purchasing orders.
- Purchased new products and oversaw inventory stocking and availability.
- Used software to authorize and monitor purchase orders
- Negotiated and drew contracts
- Trained employees on proper procedures and strategies to improve productivity
- Increased client and supplier satisfaction by solving complex issues with efficient resolutions
- Completed daily Bank Secrecy Act reports
- Managed over 70 customer calls per day, and increased sales by 15 percent
Sales Representative
Litts Motor Spares
Kempton Park, South Africa, South Africa
04.1994 - 12.2000
- Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility.
- Organize merchandise and participate in modifying displays to reflect current inventory, sales, and promotions.
- Participate in accepting shipments of parts, sending orders to customers, and documenting all inventory that enters and exits facility.
- Greet customers and assist them in finding parts they are looking for, including answering questions.
Education
Master’s Degree - Procurement, Logistics, and Supply Chain Management
University of Salford
Manchester, UK11.2021
Bachelor’s Degree Honours - counselling and human services (Psychology
Columbia Bible College
Abbotsford, BC04.2018
Certificate Health and Social- City and Guilds Certificate - Social Services
Euro College Institute of Education
Dublin, Ireland09.2013
Skills
- Effective communication
- Vendor relationship management
- Price negotiation
- Price dispute resolution
- Supply chain planning
- Purchasing
- Teamwork
- Purchase order creation
- Computer proficiency
- Organization and Time management
Additional Information
Referees
Jnjeru@communitascare.com James Njeru 16047512555
Timeline
Counselor Intern
Ministry of Children and Family Development
08.2017 - 04.2018
Assistant Program Manager
Communitas Supportive Care Society
08.2015 - Current
Procurement Specialist and Logistics Coordinator
Aged Support Society of Malawi, ASSOM
10.2003 - 12.2010
Branch Operations Manager
Patos Motor Spares
08.2000 - 12.2003
Sales Representative
Litts Motor Spares
04.1994 - 12.2000
Master’s Degree - Procurement, Logistics, and Supply Chain Management
University of Salford
Bachelor’s Degree Honours - counselling and human services (Psychology
Columbia Bible College
Certificate Health and Social- City and Guilds Certificate - Social Services
Euro College Institute of Education