Newton Borges
Calgary,Alberta
Summary
An enthusiastic, driven and self-starter engineer with strong communication and leadership skills who possesses the right technical and soft skills to propel the organization to achieving its goals and objectives and making a difference.
Overview
13
13
years of professional experience
Work History
Inside Sales & Account Management Representative
Senior Flexonics
04.2022 - Current
- Engaged with clients in Western Canada & the U.S. to assess their needs, gathered technical information, reviewed project specifications in order to provide necessary solutions for products like Flexible metal hoses & connectors, Rubber, Metal & Fabric expansion joints.
- Provided technical support and responded promptly to client RFI's.
- Possessed a good understanding of SF product applications and its incorporation in process piping and HVAC systems.
- Provided manufacturing cost estimates & lead times based on customer RFQ's.
- Prepared formal quotes & customer orders by proficiently using ERP software like Visual manufacturing.
- Gained knowledge on ASME piping codes (B31.1, B31.3) & EJMA standards, Material properties, Metallurgy, NDE & welding procedures.
- Worked hand in hand with outside sales in ensuring customer success & satisfaction.
- Handled product buy & sell's and ensuring a competitive pricing & lead time is secured.
- Coordinated & Liaised with outside sales, engineering, manufacturing & shipping, purchasing, accounts and quality regarding pricing, orders, approval & construction drawings, parts delivery, product documentation, invoicing, payment terms and shipment schedules.
Team Lead - Technical Support for Electric Bikes
Biktrix Electric Bikes
07.2020 - 04.2022
- Provided product technical support and remote mechanical & electrical troubleshooting for E-bikes & related accessories
- Led, directed and motivated a technical support team to ensure client satisfaction
- Handled E-bike customer warranty concerns and RMA approvals.
Lecturer - Automobile Engineering Department
Agnel Polytechnic
01.2013 - 01.2020
- Tutored students on courses like Mechanical & Automotive Engineering Parts Design, Strength of Materials, Workshop Safety, Engineering Mechanics & Drawing, Manufacturing Processes, and Hydraulic Machinery.
- Lectured on engineering design topics such as Stress-Strain relationship, Modes of failure, Designing against Static Load (tensile, compressive, shear, bending, torsion & combined effects), Designing against fluctuating loads (under fatigue), and Stress analysis for simple geometric shapes using stress concentration factor charts.
- Provided instructions on Machine drawing & Computer-aided drafting software's like AutoCad & SolidWorks.
Executive Procurement & Vendor Development
Putzmeister Concrete Machines
11.2010 - 07.2012
- Responsible for parts localization & development with indigenous vendors (Sheet metal, Cast, Welded structures, Machined, Hydraulic & Bought-out parts)
- Analyzing engineering costing estimate sheets & price negotiation during first article approval process
- Mediating between the vendor & quality department to make sure product quality & documentation are in line with company requirements
- Working closely with vendors to understand their production processes (eg: Metal cutting, forming, machining, fabrication, welding, finishing, coating etc.) and suggest process improvements to enhance product quality
- Procuring parts for regular production and delivery scheduling using ERP software's like SAP B1 & SAP R3.
Education
Masters of Engineering - Mechanical Engineering
University of Saskatchewan
11.2020
Bachelors of Engineering - Automobile Engineering
University of Mumbai
06.2010
Skills
- Excellent communicator
- Team player & Collaborator
- Time Management
- Leadership & Delegator
- Strong analytical, problem solving & critical thinking ability
- Great computational and spatial ability
- Sales Engineering
- Engineering cost estimation
- Computer aided drafting
- Engineering Design
- Computational & Mathematical
- Technical product support
- Mentoring and Lecturing
- Vendor development & Engineering Procurement
- MS Office
Timeline
Inside Sales & Account Management Representative
Senior Flexonics
04.2022 - Current
Team Lead - Technical Support for Electric Bikes
Biktrix Electric Bikes
07.2020 - 04.2022
Lecturer - Automobile Engineering Department
Agnel Polytechnic
01.2013 - 01.2020
Executive Procurement & Vendor Development
Putzmeister Concrete Machines
11.2010 - 07.2012
Masters of Engineering - Mechanical Engineering
University of Saskatchewan
Bachelors of Engineering - Automobile Engineering
University of Mumbai
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