Nevil Patel
Toronto,ON
Summary
Highly motivated and detail-oriented cybersecurity professional with hands-on experience in vulnerability assessment, threat intelligence, technical support and incident response. Seeking an entry-level position in IT to apply technical skills and contribute to innovative security solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technical IT Assistant
Ontario Public Service
06.2024 - 09.2024
- Assisted managers in coordinating and executing 3 high-impact projects bu utilizing PowerBI, Microsoft 365 suite and OPS internal applications.
- Conducted comprehensive manual testing on websites such as OPSdocs and developed detailed reports that can improve user experience.
- Created a Pentest framework for operations team to standardize security expectations before deployment.
Junior Information Security Analyst Co-op
Dream Unlimited
06.2023 - 09.2023
- Monitored organization-wide alerts, investigate incidents, and conduct forensics for security breaches. 200+ Daily Alerts | 15+ Daily Investigations | 700+ Users across North America and Europe
- Safeguard users from phishing emails via Mimecast, and whitelist websites post-risk assessment.
- Monitored and analyzed endpoint security using Microsoft Defender and SentinelOne, ensuring quick response to detected threats.
- Applied core networking and security concepts, including IP address management, VPN/Zero Trust architectures, and Mobile Device Management (MDM), to secure organizational assets and data.
- Enhanced identity and access management (IAM) by auditing SSO and SCIM integrations, ensuring compliance with security policies and best practices.
Technical Support Analyst Co-op
Dream Unlimited
01.2023 - 05.2023
- Addressed and resolved 700+ escalated tickets, ensuring exceptional customer support and timely follow-up.
- Monitored Mimecast, Intune admin center, and Azure active directory to maintain the security of end users.
- Provided training and support to over 400 end users on software applications and hardware, improving user experience.
- Maintained the integrity and security of Entra ID by managing and auditing user access privileges, ensuring compliance with organizational policies.
Education
Honours Bachelor of Information Technology - Cybersecurity
Seneca Polytechnic
08-2024
Skills
- Vulnerability Assessment
- Threat Intelligence
- SIEM management
- Incident Response Management
- Identity Management
- Penetration Testing
- Web Application Security
- System Hardening
- Security Auditing
- User Awareness Training
- Customer Service
- IT Support Management
Certification
- Fortigate 7.4 Operator
- Security +
Timeline
Technical IT Assistant
Ontario Public Service
06.2024 - 09.2024
Junior Information Security Analyst Co-op
Dream Unlimited
06.2023 - 09.2023
Technical Support Analyst Co-op
Dream Unlimited
01.2023 - 05.2023
- Fortigate 7.4 Operator
- Security +
Honours Bachelor of Information Technology - Cybersecurity
Seneca Polytechnic
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