Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation
Timeline
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Nevil Jacob

Vancouver,Canada

Summary

Results-driven sales professional with 5+ years of experience exclusive in HVAC and with 2 years in retail sales. Proven track record of exceeding sales targets and fostering client relationships. Expertise in technical consultation, project management, cost estimation, and design using AutoCAD. Demonstrated ability to lead teams, develop and implement effective sales strategies, and consistently deliver exceptional customer service. Proven ability to adapt and thrive in fast-paced environments. Strong communicator with exceptional presentation and negotiation skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Manager

Atlantic Distributions CO
11.2022 - Current
  • Led the development and execution of strategic sales plans, increasing annual revenue by 20% and securing key accounts
  • Consistently surpassed sales targets and KPIs, managing a team of 7 sales representatives and providing coaching to enhance their performance
  • Strengthened client relationships through proactive communication, responsive customer service, and effective solution-making, contributing to high customer retention
  • Analyzed sales data and presented insights through impactful presentations to enhance internal communication and drive sales strategies
  • Leveraged Salesforce CRM to track interactions, identify leads, and nurture customer relationships, significantly boosting customer retention and loyalty

Senior Sales Engineer

Kirloskar Chillers Pvt. Ltd
06.2020 - 07.2021
  • Provided expert technical consultation & quotation on HVAC chiller selection, configuration, and sustainable solutions, ensuring efficient outcomes for clients
  • Efficiently managed high-volume inbound customer inquiries, consistently achieving a 95% first-call resolution rate and surpassing company benchmarks for average call handling time and customer satisfaction
  • Collaborated across departments to support the sales cycle, from initial consultation to equipment delivery, ensuring smooth project execution and client satisfaction
  • Developed and executed targeted sales strategies, resulting in a 25% increase in chiller sales in the assigned region
  • Organized and participated in trade shows and sales conferences, promoting new products and expanding market reach
  • Fostered strong client relationships, answering technical inquiries to ensure a high level of customer satisfaction

Sales Engineer

Vk Building Service Ltd
10.2016 - 02.2020
  • Prepared detailed project submittals and cost estimates for HVAC & Fire Protection equipment, aligning proposals with client requirements and sustainability goals
  • Contributed to revenue growth by effectively selling HVAC System, showcasing deep technical knowledge and solution-based selling techniques
  • Built lasting relationships with clients by addressing technical inquiries and offering responsive support to ensure customer satisfaction
  • Worked cross-functionally with the Purchase Department to negotiate with vendor & Suppliers for pricing, demonstrating effective collaboration and project management skills

Education

Master's - Business Administration

University Canada West
Vancouver, BC
10.2022

Post Graduate Diploma - Project Management

University Of Hyderabad
09.2018

Degree - Mechanical Engineering

JNTU (St. Mary’s)
05.2016

Skills

  • HVAC Expertise
  • Customer Experience
  • Technical Selection
  • Cost Estimation
  • Software Proficiency
  • Technical Support
  • Multitasking
  • Call Handling & Customer Support

Certification

  • Certified in HVAC (refrigeration, heating, ventilation) Design & Drafting - National Skill Development Corporation (NSDC)
  • Certified AutoCAD User - Proficient in creating technical drawings for HVAC projects
  • Salesforce CRM Certification
  • Google Ads Certification
  • Certified Digital Marketing Associate
  • Internship at Defense Research and Development Organization (DRDO), with focus on SolidWorks and part design

Additionalinformation

Strong adaptability to changing demands, with flexibility in working hours and a willingness to relocate based on job requirements., Enthusiastic about sustainability and committed to contributing to environmentally responsible and energy-efficient HVAC solutions., Owns a vehicle and have a Valid Class 5 Driver’s License with 12+ months of safe driving experience.

Timeline

Sales Manager

Atlantic Distributions CO
11.2022 - Current

Senior Sales Engineer

Kirloskar Chillers Pvt. Ltd
06.2020 - 07.2021

Sales Engineer

Vk Building Service Ltd
10.2016 - 02.2020

Post Graduate Diploma - Project Management

University Of Hyderabad

Degree - Mechanical Engineering

JNTU (St. Mary’s)

Master's - Business Administration

University Canada West

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Nevil Jacob