Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nevien Koller

Calgary,AB

Summary

Poised, seasoned Area Asset Protection Manager, offering a proven history in training, promoting and developing strategies to reduce shortages. Successful in mitigating external internal losses. Dedicated in achieving results through implementing and developing awareness programs.

Overview

8
8
years of professional experience

Work History

Area Asset Protection Manager

Hudson's Bay
03.2019 - Current
  • Minimized Operational Shortage by developing store/district shortage strategies/action plans to address/minimize operational shortage utilizing inventory results and analytics
  • Ensured Asset Protection initiatives i.e
  • Shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training
  • Trained and promoted Asset Protection awareness to store leadership, associates, and Business Partners, on current Asset Protection initiatives and programs as well as on best practice execution to minimize operational shortage
  • Drove resolution and case closure on all internal, external and fraud investigations
  • Leverage exception & store reporting systems to identify Internal / External theft activity in assigned stores
  • Conducting full Internal
  • Investigations, reporting, surveillance, preparing cases for court, conducting internal interviews
  • Built partnerships for external intelligence with other retailers and law enforcement to identify current market theft trends
  • Supported assigned stores/ area during annual inventory process
  • Leveraged inventory control reporting to identify institutionalized shortage opportunities.

Asset Protection Manager

Hudson's Bay
01.2016 - 01.2019
  • Oversaw and ensured the integrity of physical inventory by monitoring reports and audits on a daily and monthly basis with Asset Protection Investigators
  • Drove awareness of inventory shortage results, shortage concerns and strategy initiatives
  • Provided final oversight of audit execution and internal audit readiness
  • Worked with sales support to ensure shortage control processes were followed
  • Trained Asset Protection Investigators, store leadership and store employees on loss control and prevention measures, and programs
  • Worked closely with law enforcement in investigating and solving theft and fraud cases
  • Investigated Internal, Eternal and Fraud Investigations preparing packages for local law enforcement.

Education

Associate -

Wicklander - Zulawki
Calgary, AB
2022

Ives Training Acadamy Death Notification -

Victime Services
Niagara, Ontario
2018

Critical Incident stress Management -

John Hopkins University
2016

Hero To Hero Foundation -

Victim Services
Niagara Falls, ON
2016

Diploma - Early Childhood Education

George Brown Collage
Toronto, ON
05.1997

Skills

  • NK
  • Skills
  • Risk Management
  • Shrink Reduction
  • Leadership
  • Critical Thinking
  • Mentoring / Training
  • Calgary, AB TIY

Timeline

Area Asset Protection Manager

Hudson's Bay
03.2019 - Current

Asset Protection Manager

Hudson's Bay
01.2016 - 01.2019

Associate -

Wicklander - Zulawki

Ives Training Acadamy Death Notification -

Victime Services

Critical Incident stress Management -

John Hopkins University

Hero To Hero Foundation -

Victim Services

Diploma - Early Childhood Education

George Brown Collage

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Nevien Koller