Neve Hanchard

• Maintained clean and organized environment to ensure well-being of children under care.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
• Taught children to organize toys, wash hands, and share by leading by example.
• Handled conflicts between siblings effectively using conflict resolution techniques resulting in more peaceful household.
• Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
• Created fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
• Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements, which led me being recommended amongst friends.
• Communicated with parents regarding children's progress and development, raising any issues.
• Offered emotional support by actively listening to children's concerns and responding empathetically while fostering their problem-solving abilities.
• Promoted healthy habits by preparing nutritious meals and snacks for children daily.
• Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among children under my care.
• Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
• Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
• Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
• Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure nurturing environment for all children under care.
• Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
• Coordinated outdoor activities to promote physical health and exploration.

• Maintained orderly and welcoming environment through regular shelf-reading and straightening of materials.
• Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
• Created visually appealing displays that promoted new arrivals or highlighted specific topics within collections, drawing attention from visitors of all ages.
• Assisted with preparation and setup of meeting rooms for library-sponsored events, ensuring smooth experiences for all participants.
• Promoted digital literacy among patrons by providing assistance with computer use and other technology-related needs. Actively participated in staff meetings and training sessions to continually improve knowledge of best practices in library services.
• Offered support during children’s programming events by setting up materials, supervising attendees, and assisting with cleanup as needed.
• Interacted professionally with diverse populations while addressing their unique needs in respectful manner.
• Conducted regular audits of library holdings to identify damaged or outdated materials for removal or replacement.
• Collaborated with fellow library staff on inventory management and reducing numbers of misplaced or lost items.
• Performed opening and closing procedures as required, safeguarded security and integrity of library's physical space and collections.
• Performed routine clerical tasks including data entry, filing, photocopying, and record keeping, streamlining daily operations.
• Contributed to positive learning environments by enforcing library policies and addressing any disruptive behavior promptly.
• Provided exceptional customer service by answering reference questions and guiding patrons to appropriate resources.
• Maintained orderly and welcoming environment through regular shelf-reading and straightening of materials.

Responsibilities included tool training, building projects, removal of invasive species, trail maintenance and restoration, and water quality testing at TRCA conservation areas. The goal was to improve the overall quality and accessibility of TRCA properties, while supporting biodiversity and a healthy, resilient local ecosystem.