Nevaeh Winger
Niagara Falls,Canada
Summary
Experienced with managing tables and providing service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Ruby Tuesday's
04.2023 - 08.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server/Hostess
The kasbah
08.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Room Attendant
Great wolf lodge
02.2020 - 08.2020
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
High School Diploma -
Saint Michael Catholic High School
Niagara Falls, ONSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Cleanliness standards
- Customer service
- Server training
Certification
Smart serve
Timeline
Server
Ruby Tuesday's
04.2023 - 08.2024
Server/Hostess
The kasbah
08.2022 - 12.2022
Room Attendant
Great wolf lodge
02.2020 - 08.2020
High School Diploma -
Saint Michael Catholic High School
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