Nevaeh Schryer
London,ON
Summary
I specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. I also excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
East Side Marios
London, ON
08.2024 - 01.2025
- Implemented feedback from customers to improve service quality and menu offerings.
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Cleaned tables and chairs to prepare dining area for next customers.
Store Associate /Stylist
Envy+Grace
Kitchener , ON
06.2022 - 09.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Cashier
No Frills
Woodstock
04.2020 - 09.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Server
Oxford Gardens Retirement Home
Woodstock, ON
04.2019 - 01.2020
- Cultivated warm relationships with residence.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Hostess
East Side Mario's
Woodstock , ON
08.2018 - 04.2019
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Diploma - Massage Therapy
Fanshawe College
London, ON06-2025
High School Diploma -
St Davids Catholic Secondary School
Kitchener, ON06.2022
Skills
- Excellent Written and Verbal Communication
- Point of sale (POS) system operations
- Multitasking and organization
- Retail Metrics and Goals
- Customer Traffic Management
- Sales and Promotions
Certification
- First Aid
- CPR Training
Timeline
Server
East Side Marios
08.2024 - 01.2025
Store Associate /Stylist
Envy+Grace
06.2022 - 09.2022
Cashier
No Frills
04.2020 - 09.2021
Server
Oxford Gardens Retirement Home
04.2019 - 01.2020
Hostess
East Side Mario's
08.2018 - 04.2019
Diploma - Massage Therapy
Fanshawe College
High School Diploma -
St Davids Catholic Secondary School
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