Dedicated professional with a solid foundation in hospitality operations. Skilled in reservation processing and security monitoring, ensuring guest safety and satisfaction. Eager to leverage experience in managing financial transactions to enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Night Auditor
The inn at matteis tavern
Los Olivos
04.2026 - Current
Managed nightly financial reports and reconciled cash drawers to ensure accurate financial records.
Assisted guests with check-ins and check-outs during late hours.
Monitored security systems to ensure guest safety throughout the night.
Processed hotel reservations and addressed guest inquiries efficiently.
Maintained cleanliness and organization of the front desk area.
Coordinated with housekeeping to verify room statuses for arrivals.
Resolved billing issues and discrepancies promptly, enhancing guest satisfaction.
Front Desk Agent
Hilton Garden Inn Hotel
Lompoc
05.2025 - 01.2026
Greeted guests warmly and ensured smooth check-in and check-out processes.
Coordinated with housekeeping to guarantee timely room readiness for incoming guests.
Managed reservations using hotel management software, enhancing booking accuracy and guest satisfaction.
Processed payments and upheld cash handling procedures, ensuring financial integrity and guest trust.
Lead Clerk
Albertsons
Buellton
01.2023 - 03.2025
Supervised daily store operations, enhancing workflow among team members.
Managed inventory levels and organized stock, maximizing shelf space utilization.
Maintained inventory of office supplies, equipment, and materials.