Dynamic retail professional with extensive experience at ZARA and Forever 21, excelling in customer service and teamwork. Proven ability to enhance customer engagement and maintain store organization. Skilled in cash handling and time management, consistently delivering a welcoming shopping environment and achieving high customer satisfaction.
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Delivered exceptional customer service by greeting and engaging with customers, creating a welcoming shopping environment, Assisted customers with locating products, finding the correct sizes, and providing personalized fashion recommendations, Addressed customer inquiries and offered knowledgeable guidance on merchandise, promotions, and store policies, Maintained store organization by restocking inventory, arranging displays, and ensuring merchandise was properly labeled and presented, Collaborated with team members to uphold store cleanliness, efficiency, and a seamless shopping experience. ( seasonal )
Picked up and delivered food orders from restaurants to customers in a timely and professional manner, Managed multiple deliveries efficiently using GPS navigation and real-time traffic data, Maintained high customer satisfaction by ensuring accurate and secure food handling, Communicated with customers regarding order status, special requests, and delivery instructions, Handled cashless transactions through the Uber Eats app, and Provided exceptional customer service by being courteous, punctual, and responsive to inquiries.
Portrayed a Simpsons character in full costume, engaging with guests to enhance their theme park experience, Operated and monitored the ride, ensuring all safety protocols were followed before, during, and after each cycle, Conducted thorough safety checks, secured guests properly, and remained vigilant for any potential hazards, Maintained a high level of professionalism while interacting with guests, creating an immersive and enjoyable atmosphere, Followed strict operational procedures, including ride dispatch, emergency protocols, and troubleshooting minor technical issues, Assisted in crowd control and provided clear instructions to guests for a seamless and safe ride experience.
Maintained store organization by folding, arranging, and restocking merchandise to ensure a visually appealing shopping experience, Assisted in inventory management by stocking new arrivals, replenishing shelves, and ensuring accurate product placement, Conducted merchandise audits, relocating misplaced items and organizing sections according to promotions, seasonal collections, and brand guidelines, Updated product pricing and signage to reflect sales, promotions, and new inventory drops, Provided excellent customer service by assisting shoppers with locating items and maintaining a clean and welcoming store environment.