Summary
Overview
Work History
Education
Skills
Languages
Certification
Hobbies
Work Availability
Timeline
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Nevaeh Carlson-Hill

Edmonton,AB

Summary

Customer-savvy service worker accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Hardworking and enthusiastic service worker trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Baker

Tim Horton's
11.2022 - 05.2023
  • Complied with health and safety codes to protect staff and customers.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Frosted and iced doughnuts.
  • Operated and maintained bakery equipment, including ovens and grills.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Operated cash registers and processed payments accurately.

LINE/PREP COOK & BAKERY

THE HALLWAY CAFÉ + TAKEAWAY PROGRAM
08.2022 - 11.2022
  • Specialized in line cooking, pizza cooking, prep cooking, and baking
  • Trained in utilizing industrial sized brick pizza oven , stand mixer, flattop, grill, and range.
  • Prepared and plated meals as per company standard
  • Acquired fundamental knife skills, and assisted in various tasks such as simple butchery, hot and cold sauces, implementing proper food storage techniques.
  • Enhanced kitchen efficiency by maintaining the highest cleaning and organizational standards, according to food safety protocols during busy shifts.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Trained and assisted new kitchen staff members.

BARISTA/CUSTOMER SERVICE

THE HALLWAY CAFÉ + TAKEAWAY PROGRAM
08.2022 - 11.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

Education

High School Diploma -

Cardinal Collins, Clareview
Edmonton
06.2023

Skills

  • Passionate and fun team member
  • Committed and engaged individual
  • Open minded and ability to learn and receive feedback
  • Strong attention to detail and highly organized
  • Adept at active listening and creative problem-solving
  • Dedicated to providing positive guest experience
  • Food safety and safe food handling as well as cleaning, sanitation, and organizational skills
  • Very attentive with cash handling tasks
  • Extremely friendly, outgoing, and light spirited

Languages

English
Native or Bilingual

Certification

Food safety certification

Food handling certification

WHIMIS certification

Food service certification


Hobbies

Chess

Video games 

Movie enthusiast

Lego 

Puzzles

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Baker

Tim Horton's
11.2022 - 05.2023

LINE/PREP COOK & BAKERY

THE HALLWAY CAFÉ + TAKEAWAY PROGRAM
08.2022 - 11.2022

BARISTA/CUSTOMER SERVICE

THE HALLWAY CAFÉ + TAKEAWAY PROGRAM
08.2022 - 11.2022

High School Diploma -

Cardinal Collins, Clareview

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