Nevaeh Burroughs

• Managed reservations to optimize seating and minimize wait times.
• Enhanced atmosphere with attentive service and personalized attention.
• Improved guest satisfaction by welcoming visitors and providing exceptional service.
• Facilitated communication between kitchen and front-of-house to streamline service.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Led team meetings on how to properly handle cash.

• i would be the lead closer to shut down back window
• Promoted awareness of safety procedures among crew members.
• Implemented standard operating procedures to improve consistency.

• multitasking between orders and cashier
• Closing down the back well.
• managed new employees